ZENVIA

Sales Solutions Specialist

ZENVIA

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • Manage a portfolio of existing clients, ensuring ongoing satisfaction and contract renewals;
  • Develop and implement strategies to grow sales and market share within the assigned client portfolio;
  • Identify and prospect new potential clients through market research and networking;
  • Deliver persuasive sales presentations to prospective clients, highlighting the benefits of the products or services offered;
  • Identify opportunities to expand traffic and adopt new channels (RCS and Voice) within the client portfolio;
  • Collaborate with internal teams, including Sales, Marketing, Customer Support, and Operations, to ensure effective delivery of solutions to clients;
  • Maintain accurate records of client interactions and regularly update the customer relationship management (CRM) system;
  • Monitor market trends and competitor activity to identify potential opportunities and threats;
  • Achieve sales targets and performance metrics set by the company.

Requirements

  • Bachelor's degree in Business Administration, Marketing, Economics, or a related field;
  • Proven experience in sales, preferably in an account management role;
  • Advanced English and/or Spanish for meetings, presentations, and negotiations with global partners;
  • Excellent verbal and written communication skills;
  • Demonstrated ability to build strong relationships with clients and colleagues;
  • Results-oriented, with the ability to work independently and as part of a team;
  • Hands-on knowledge of productivity tools such as Salesforce, Jira, Google Workspace, and Metabase;
  • Availability for business travel as required.
Benefits
  • We are 100% remote and offer flexible working hours.
  • Zenvia Care is our benefits program for you and your family.
  • Healthcare: medical and dental plans with no co-pay for the employee and the option to include dependents, life insurance, telemedicine, and medical specialties.
  • Wellness care: payroll-deductible loan after 3 months of employment, birthday day off, TotalPass membership, plus free sports and nutrition coaching and tele-psychology services (also available for dependents).
  • Parental care: extended maternity and paternity leave, pregnancy support, and childcare assistance up to 71 months.
  • Remote Care: policy for temporary relocation, R$1,500.00 to help with home office equipment, a monthly home office allowance of R$250.00 with the option to allocate R$50.00 to private pension, Alelo Tudo worth R$950.00 in meal/food vouchers or flexible benefits, and partnership with Woba for coworking spaces throughout Brazil.
  • Career: internal mobility program, language program, and access to a Learning Hub for your development so you can unlock your potential and shape your career at ZENVIA.
  • Profit-sharing, because you helped build the results.
  • Direct connection with colleagues from other countries and an informal work environment where teammates share knowledge, collaborate, and learn together.
  • Transparency, open dialogue, and the freedom to be yourself are essential to us.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesaccount managementmarket researchsales presentationscontract renewalsperformance metricsclient portfolio management
Soft Skills
communication skillsrelationship buildingresults-orientedteamworkindependence
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in MarketingBachelor's degree in Economics