Accounts Receivable Specialist

Zenlayer

Accounts Receivable Specialist responsible for invoicing, collections, and account reconciliations in finance department. Collaborates with Sales and Customer Success teams to improve cash flow and resolve billing disputes.

Posted 7/8/2026full-timeDiamond Bar • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudERPOracle

About the role

Key responsibilities & impact

Generate and distribute customer invoices accurately and timely in accordance with executed contracts and company policies.
Review customer contracts and billing schedules to ensure correct billing terms, rates, quantities, and billing periods.
Coordinate with Sales Operations and Customer Success teams to resolve billing discrepancies.
Support recurring and non-recurring invoice generation and adjustments.
Monitor customer aging reports and proactively follow up on overdue balances.
Contact customers regarding outstanding invoices through email and phone communication.
Maintain detailed collection notes and documentation.
Escalate high-risk accounts and collection issues to management.
Collaborate with customers to resolve payment disputes and billing inquiries.
Investigate and resolve unapplied cash, payment discrepancies, and short payments.
Reconcile AR subledger to the General Ledger on a monthly basis.
Assist with month-end close activities related to accounts receivable.
Prepare AR aging reports and collection status reports.
Identify opportunities to improve billing, collections, and cash application processes.

Requirements

What you’ll need

Bilingual in Mandarin Chinese is a must.
3+ years of accounts receivable, billing, or collections experience.
Experience in a multi-entity and high-volume transaction environment preferred.
Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar.
Experience in technology, cloud services, telecommunications, SaaS, or data center industries is a plus.
Strong understanding of AR processes, cash application, collections, and account reconciliations.
Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
Strong problem-solving and analytical skills.
Ability to work independently and prioritize competing deadlines.
Customer-service mindset with professionalism and tact.
Ability to collaborate effectively across departments.

Benefits

Comp & perks

Competitive salary
Flexible work hours
Professional development budget
Home office setup allowance
Global team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Accounts ReceivableBillingCollectionsCash ApplicationAccount ReconciliationData AnalysisInvoice GenerationAging ReportsFinancial Reporting

Soft Skills

Organizational SkillsTime ManagementProblem-SolvingCustomer-Service MindsetCollaboration