Business Systems Analyst

Zenith Insurance Company (United States)

Business Systems Analyst specializing in IT systems for Workers' Compensation Insurance. Reviewing and evaluating user needs, data insights, and improving systems for decision-making.

Posted 6/24/2026full-timeRoseville • California • 🇺🇸 United StatesMid-LevelSenior💰 $63,568 - $79,460 per yearWebsite

About the role

Key responsibilities & impact

Review, analyze, and evaluate department specific information technology systems, user needs, data and other insights from various sources.
Determine user needs and requirements and recommend ways to improve systems.
Validate through testing that the systems are designed and performing as specified.
Serve as primary point of contact between users, management team and engineering/development staff.
Analyze business needs and identify opportunities for improvement.
Gather and organize information on problems and procedures.
Prepare research reports and advise on business or operational matters.
Discuss data systems, business strategies, practices, or policies with managers.
Lead system testing and compile UAT documentation.
Document findings and prepare recommendations for new systems or procedures.

Requirements

What you’ll need

High School Diploma or equivalent combination of education and experience required.
Bachelor’s Degree or equivalent combination of education and experience required.
3+ years directly related, progressively responsible, business experience in subdiscipline required.
Agile experience is required.
P&C insurance experience is a plus.
Entry level knowledge of commonly-used concepts, practices, and procedures within field.
Demonstrated ability to negotiate options, resolve conflicts, and influence others on business topics.
Strong written and verbal communication skills.
Strong presentation skills.

Benefits

Comp & perks

Medical, Dental and Vision Insurance
Flexible Spending Accounts
Paid Parental Leave
Life, AD&D and Disability Insurance
401(k), Employee Share Purchase Plan (ESPP)
Education and Training Reimbursement
Paid Leave: 3 weeks/year
Vacation, 2 weeks/year
Sick Leave 10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
Employee Assistance Program (EAP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

system analysisuser requirements gatheringsystem testingUAT documentationdata analysisbusiness process improvementreport preparationAgile methodologyproblem-solvingdocumentation

Soft Skills

negotiationconflict resolutioninfluencewritten communicationverbal communicationpresentation skillsorganizational skillsinterpersonal skillsleadershipadvisory skills

Certifications

High School DiplomaBachelor’s Degree