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Zenith American Solutions, Inc.

Business Systems Analyst – Retirement Benefits Operations

Zenith American Solutions, Inc.

. Serve as the technical liaison for Retirement Benefits Operations and Technical Operations .

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Serve as the technical liaison for Retirement Benefits Operations and Technical Operations
  • Analyze programming changes and/or system enhancements; test and verify accuracy
  • Collaborate with programmers, operations, and external vendors to drive quality output
  • Provide technical support and training to end users
  • Design and evaluate operational reports, queries, data, and procedures
  • Analyze data files, identify trends/issues, and collaborate with operations
  • Write requirements for software changes, coordinate changes with vendors and operations
  • Represent Retirement Benefits Operations on projects for client implementations
  • Document system and client support processes

Requirements

What you’ll need
  • High school diploma, 4-year college degree preferred
  • Two years of experience as a Business Systems Analyst or in a benefit administration environment
  • Experience working with group Retirement Plans, emphasis on Defined Benefit Plans
  • Strong working knowledge of Excel, SharePoint, Smartsheet, and Microsoft Suite
  • Basic understanding of business practices and project management methodology
  • Understanding of database systems and applications
  • Collaborative, accountable, takes initiative, and coordinates with cross-functional teams
  • Strong organizational, analytical, problem-solving, and time-management skills
  • Ability to exercise independent judgment
  • Excellent attention to detail
  • Excellent oral and written communication skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
programming changessystem enhancementsdata analysisoperational reportsqueriesrequirements writingdatabase systemsproject management methodologybenefit administration
Soft Skills
collaborativeaccountableinitiativeorganizationalanalyticalproblem-solvingtime-managementindependent judgmentattention to detailcommunication
Certifications
high school diploma4-year college degree