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Business Systems Analyst – Retirement Benefits Operations
Zenith American Solutions, Inc.Business Systems Analyst serving as technical liaison for Retirement Benefits Operations. Collaborating with programmers and vendors to ensure effective administration of benefit plans.
About the role
Key responsibilities & impact- Serve as the technical liaison for Retirement Benefits Operations and Technical Operations
- Analyze programming changes and/or system enhancements; test and verify accuracy
- Collaborate with programmers, operations, and external vendors to drive quality output
- Provide technical support and training to end users
- Design and evaluate operational reports, queries, data, and procedures
- Analyze data files, identify trends/issues, and collaborate with operations
- Write requirements for software changes, coordinate changes with vendors and operations
- Represent Retirement Benefits Operations on projects for client implementations
- Document system and client support processes
Requirements
What you’ll need- High school diploma, 4-year college degree preferred
- Two years of experience as a Business Systems Analyst or in a benefit administration environment
- Experience working with group Retirement Plans, emphasis on Defined Benefit Plans
- Strong working knowledge of Excel, SharePoint, Smartsheet, and Microsoft Suite
- Basic understanding of business practices and project management methodology
- Understanding of database systems and applications
- Collaborative, accountable, takes initiative, and coordinates with cross-functional teams
- Strong organizational, analytical, problem-solving, and time-management skills
- Ability to exercise independent judgment
- Excellent attention to detail
- Excellent oral and written communication skills
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
programming changessystem enhancementsdata analysisoperational reportsqueriesrequirements writingdatabase systemsproject management methodologybenefit administration
Soft Skills
collaborativeaccountableinitiativeorganizationalanalyticalproblem-solvingtime-managementindependent judgmentattention to detailcommunication
Certifications
high school diploma4-year college degree