Inbound Sales Specialist

Zendrop

Inbound Sales Specialist handling inbound customer calls and guiding them through onboarding for Storebuild.ai. Supporting a growing customer base in a fast-paced, high-ownership environment.

Posted 4/11/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Answer and manage a high volume of inbound calls during your assigned 8-hour shift
Guide customers step-by-step through the onboarding and setup process using clear scripts and SOPs
Follow a structured process to move customers from sign-up through enrollment
Ensure a seamless handoff to the fulfillment team once the customer is onboarded
Attend daily team huddles focused on call reviews and performance improvement
Track and report key metrics including calls received, answered, conversions, and objections
Maintain high responsiveness by answering all incoming calls through GHL

Requirements

What you’ll need

Strong verbal English communication skills with clear and confident delivery
Comfortable speaking on the phone for extended periods of time
Proactive, resourceful, and eager to learn
Highly coachable and open to feedback
Strong attention to detail and ability to follow structured processes

Benefits

Comp & perks

Flexible PTO policy
Career development and growth opportunities
A collaborative and inclusive work environment
Opportunity to shape and grow a dynamic startup

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

verbal communicationcustomer onboardingattention to detailproactiveresourcefuleager to learnhighly coachableopen to feedback