Zendrop

Director of Product

Zendrop

full-time

Posted on:

Location Type: Hybrid

Location: West Palm Beach • Florida • 🇺🇸 United States

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Job Level

Lead

About the role

  • Define and own Zendrop’s product strategy and roadmap in collaboration with Zendrop leadership.
  • Lead, mentor, and grow a team of product managers and designers.
  • Partner closely with stakeholders, engineering, design, and marketing to deliver high-quality solutions.
  • Prioritize product initiatives based on merchant impact and business outcomes.
  • Build systems for continuous learning through customer research, feedback loops, and product analytics.
  • Drive rapid experimentation and iteration to bring new features and improvements to market quickly.
  • Ensure alignment between product strategy and company goals.
  • Develop metrics and dashboards to track KPIs and outcomes.
  • Stay ahead of Shopify, e-commerce, and drop-shipping ecosystem trends.

Requirements

  • Been a builder before becoming product manager - either as an entrepreneur, developer, or designer.
  • A bias for action, comfort with rapid iteration, and ability to foster a culture where outcomes matter more than process or perfection.
  • A data-driven mindset with discipline in using insights to guide prioritization and decision-making.
  • A genuine empathy for customers, with the ability to translate their pain points and feedback into features that deliver real value.
  • A proven track record of building and scaling successful software products and successful teams at fast-growing startups.
  • Demonstrated ability to lead with clarity, navigate ambiguity, and move fast, making smart trade-offs between speed and polish.
  • Experience working cross-functionally with business stakeholders, engineering, design, and go-to-market teams.
  • History of owning results and being accountable for delivering measurable impact.
  • Experience working in or around e-commerce, with a strong understanding of merchant needs
  • Excellent written and verbal English communication skills, with the ability to translate complex ideas for technical and non-technical audiences.
Benefits
  • Flexible PTO policy
  • Competitive salary and benefits package, including 100% employer-paid medical, dental, vision, and life insurance coverage for employees
  • Career development and growth opportunities
  • A collaborative and inclusive work environment
  • Opportunity to shape and grow a dynamic startup
  • We’re a pet-friendly company that welcomes furry friends to brighten our workspace and make your day more enjoyable!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product strategyproduct roadmapproduct analyticsKPI trackingdata-driven decision makingcustomer researchrapid experimentationsoftware product developmentmetrics developmentfeature prioritization
Soft skills
leadershipmentoringcollaborationempathycommunicationdecision-makingaccountabilitynavigating ambiguitybias for actioncultural fostering