
SMB Account Executive
Zendesk
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • Mexico
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About the role
- Drive top-line revenue growth by acquiring new SMB customers
- Manage and nurture customer relationships for high satisfaction
- Lead complex sales cycles integrating AI insights
- Develop and articulate compelling ROI and value cases
- Build and maintain a robust pipeline in Salesforce
Requirements
- At least 2 years B2B sales or solution engineering experience in SaaS
- Strong technical aptitude regarding AI product architecture
- Excellent organizational skills with Salesforce proficiency
- BA/BS degree or equivalent experience
- Willingness to travel as needed
Benefits
- Health insurance
- Flexible work hours
- Paid time off
- Professional development opportunities
- Parental leave plans
- Diversity and inclusion programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B salessolution engineeringSaaSAI product architectureSalesforce proficiency
Soft Skills
customer relationship managementorganizational skillscommunication skills
Certifications
BA degreeBS degree