Staff Machine Learning Engineer – Agentic AI
Zendesk
full-time
Posted on:
Location Type: Remote
Location: Australia
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Job Level
About the role
- Design and implement architecture for multi-step planning and execution
- Own domain-specialised training and evaluation infrastructure
- Build quality gates for performance monitoring and deploys
Requirements
- 5+ years building production ML/AI systems
- Shipped agent architectures that handle planning, tool dispatch, memory, and failure recovery
- Python and PyTorch fluency, plus at least one agent framework
- Genuine depth in RL for language models
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
machine learningartificial intelligencePythonPyTorchreinforcement learningagent architecturesplanningtool dispatchmemory managementfailure recovery