Zendesk

Senior Engineering Manager

Zendesk

full-time

Posted on:

Location Type: Hybrid

Location: CaliforniaTexasUnited States

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Salary

💰 $200,000 - $300,000 per year

Job Level

Tech Stack

About the role

  • lead, coach, and develop a distributed team of engineers
  • manage a portfolio of parallel initiatives
  • partner with Corp Dev, Security, and product teams during acquisitions
  • operate with excellence: monitor and improve risk and reliability
  • represent your organisation's work and priorities to senior leadership
  • collaborate directly with the Senior Director of Cloud Infrastructure

Requirements

  • 5+ years of experience in a similar people management role
  • demonstrated ability to manage and govern enterprise-grade AWS environments
  • deep familiarity with key AWS services and concepts
  • understanding of modern DevOps methodologies: Infrastructure as Code; GitOps model of development
  • strong cross-functional partnership skills
  • excellent communication skills, both written and verbal
  • prior experience working with security/compliance frameworks (SOC 2, FedRAMP, ISMAP) and supporting audits
Benefits
  • hybrid way of working
  • flexibility to work remotely for part of the week
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AWSInfrastructure as CodeGitOpspeople managementrisk managementreliability engineering
Soft Skills
leadershipcoachingcommunicationcollaborationcross-functional partnership
Certifications
SOC 2FedRAMPISMAP