Zendesk

Enterprise Account Executive – CEE

Zendesk

full-time

Posted on:

Location Type: Remote

Location: Poland

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Salary

💰 PLN 622,000 - PLN 934,000 per year

Job Level

Tech Stack

About the role

  • Drive top-line revenue growth by acquiring new customers and developing innovative strategies for account expansion.
  • Create quarterly territory and account plans, outlining strategies and actionable tactics to increase Zendesk’s Enterprise BoB in the assigned territory.
  • Create and maintain a robust, well qualified pipeline and accurate forecasting to exceed quarterly and annual revenue goals.
  • Initiate and lead complex, multi-threaded enterprise sales cycles, managing stakeholder engagement across business, IT, operations, procurement, and executive leadership.
  • Establish and maintain executive sponsorship, leveraging your industry expertise to build relationships with key stakeholders, champions and sponsors.
  • Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
  • Understand and convey the benefits of Zendesk products ensuring alignment with customers’ business objectives.
  • Negotiate and close complex deals, leveraging a consultative approach, utilizing your exceptional communication skills to present compelling business cases and value propositions.
  • Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends.
  • Travel regularly to meet with customers and prospects in person; the ability and willingness to travel for onsite meetings and relationship-building is essential for success in this role.

Requirements

  • 10+ years of B2B sales in the SaaS industry to enterprise customers in Poland, Czechia, Slovakia and Hungary
  • CX, Contact Center, CRM or ITSM sales experience is a strong plus.
  • Strong track record of quota attainment and recognition for top performance; President’s Club membership is a strong plus.
  • Proven experience creating and driving multi-stakeholder, value-centric, long-cycle enterprise sales opportunities and closing complex high-value deals.
  • Exceptional presentation, negotiation, and deal closing skills.
  • Experienced at selling to VP and C-level executives both in person and using remote technology, demonstrated ability to build, present, and defend executive-level business cases and ROI models.
  • Strong knowledge of industry trends and the ability to build relationships with key decision makers.
  • Self-driven, empathetic, strategically curious, and results-obsessed.
  • Proficient with key Sales tools such as Salesforce, Clari, Seismic, Looker.
  • Fluent in Polish, fluency in Czech or Hungarian is a strong plus.
Benefits
  • Bonus
  • Health insurance
  • Flexible working hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesSaaSCXContact CenterCRMITSMquota attainmentnegotiationpresentation skillsdeal closing
Soft Skills
self-drivenempatheticstrategically curiousresults-obsessedcommunication skillsrelationship buildingstakeholder engagementcollaborationconsultative approachexecutive-level business case presentation
Certifications
President’s Club membership