Zendesk

Executive Assistant

Zendesk

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • Mexico

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About the role

  • Manage and prioritize complex calendars and scheduling requests across multiple time zones with internal and external stakeholders
  • Provide direct support to sales executives, ensuring alignment of schedules, priorities, and follow-up items
  • Coordinate travel and process expenses with accuracy and financial awareness
  • Maintain confidentiality and handle sensitive information with discretion and professionalism
  • Plan and execute small gatherings or team events that foster connection and collaboration
  • Build relationships with internal partners to streamline operations and support team needs
  • Provide backup coverage for fellow Executive Assistants as needed
  • Take ownership of special projects and other administrative tasks as assigned

Requirements

  • 2–4 years of experience in administrative support, preferably in a tech or SaaS environment
  • Proven ability to multitask, prioritize effectively, and meet tight deadlines
  • Strong organizational skills with attention to detail and follow-through
  • Comfort navigating ambiguity and shifting priorities
  • Excellent judgment and ability to handle confidential information with integrity
  • Experience managing executive-level calendars across multiple time zones and understanding meeting priorities
  • Clear written and verbal communication skills with a professional and approachable tone
  • Self-starter with a strong work ethic—no task too big or too small
  • Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets, etc.)
  • Must have experience using Slack or Teams
  • Flexibility to support leaders working across East and West Coast time zones
  • Based in Central (CT) time zone preferred
  • Have flexibility to travel 4x/year (with advanced notice) to support specific in-person offsites
Benefits
  • competitive pay
  • benefits
  • flexible hours
  • remote work
  • dynamic parental leave plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative supportcalendar managementtravel coordinationexpense processingevent planningproject ownershipmultitaskingattention to detailconfidentiality managementdeadline management
Soft Skills
organizational skillsjudgmentcommunication skillsprofessionalismapproachabilityself-starterwork ethicrelationship buildingflexibilitydiscretion