
Executive Assistant
Zendesk
full-time
Posted on:
Location Type: Hybrid
Location: Mexico City • Mexico
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About the role
- Manage and prioritize complex calendars and scheduling requests across multiple time zones with internal and external stakeholders
- Provide direct support to sales executives, ensuring alignment of schedules, priorities, and follow-up items
- Coordinate travel and process expenses with accuracy and financial awareness
- Maintain confidentiality and handle sensitive information with discretion and professionalism
- Plan and execute small gatherings or team events that foster connection and collaboration
- Build relationships with internal partners to streamline operations and support team needs
- Provide backup coverage for fellow Executive Assistants as needed
- Take ownership of special projects and other administrative tasks as assigned
Requirements
- 2–4 years of experience in administrative support, preferably in a tech or SaaS environment
- Proven ability to multitask, prioritize effectively, and meet tight deadlines
- Strong organizational skills with attention to detail and follow-through
- Comfort navigating ambiguity and shifting priorities
- Excellent judgment and ability to handle confidential information with integrity
- Experience managing executive-level calendars across multiple time zones and understanding meeting priorities
- Clear written and verbal communication skills with a professional and approachable tone
- Self-starter with a strong work ethic—no task too big or too small
- Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets, etc.)
- Must have experience using Slack or Teams
- Flexibility to support leaders working across East and West Coast time zones
- Based in Central (CT) time zone preferred
- Have flexibility to travel 4x/year (with advanced notice) to support specific in-person offsites
Benefits
- competitive pay
- benefits
- flexible hours
- remote work
- dynamic parental leave plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportcalendar managementtravel coordinationexpense processingevent planningproject ownershipmultitaskingattention to detailconfidentiality managementdeadline management
Soft skills
organizational skillsjudgmentcommunication skillsprofessionalismapproachabilityself-starterwork ethicrelationship buildingflexibilitydiscretion