Zencastr

People Operations

• Support employee onboarding and off-boarding activities.
• Help manage employee and contractor onboarding and off-boarding logistics, including Slack invitations, Google Workspace setup, I-9 verification, policy acknowledgements, and document collection and employee file organization.
• Help maintain employee and contractor records and ensure documentation is complete and organized.
• Support the administration of employee benefit programs, maintaining accurate records of current plans.
• Assist employees with routine benefits and payroll-related questions and direct complex issues to the appropriate resource.
• Help maintain benefits documentation and support compliance-related activities.
• Perform audits and administrative tasks related to employee benefits programs.
• Maintain organized records of state registrations, account access, login credentials, and compliance documentation, ensuring information is accurate, up-to-date, and easily accessible.
• Assist with annual compliance initiatives, including anti-harassment training and required employee notices.
• Proactively monitor, track, and follow up on Deel notifications, outstanding tasks, and compliance requirements, escalating issues as needed to ensure timely completion.
• Follow up on outstanding tasks and help ensure deadlines are met.
• Support recurring company programs and employee experience initiatives, including iOS Parties, employee meetings, and offsites.
• Help maintain the annual People Operations calendar and track key deadlines, programs, and compliance activities.
• Coordinate invitations, RSVPs, catering, logistics, and event execution.
• Create and maintain forms, templates, workflows, and process documentation.
• Identify operational gaps and recommend process improvements to increase efficiency and consistency.
• Provide responsive, high-quality support to employees, managers, contractors, and external partners.

People Operations Generalist