Freight Operations Coordinator

Zencargo

Remote operations specialist providing service for US customers, managing shipments from PO to delivery. Collaborating with internal teams and ensuring compliance with regulations.

Posted 5/7/2026contractRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Provide excellent customer service for US customers
Manage customer shipments from PO raised to delivery
Collaborate with Customer Success Managers, Sales, Pricing and Procurement
Monitor shipment progress and address delays
Produce and review shipping documentation
Ensure compliance with shipping regulations

Requirements

What you’ll need

1+ years of experience in customer support
Excellent communication skills
Experience with CRM systems
Familiarity with international shipping regulations
Must be fluent in English.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Zencargo Website LinkedIn All Job Openings 201 - 500 employees 🚗 Transport ☁️ SaaS 🤖 Artificial Intelligence 💰 $42M Series B on 2021-05 Transport
SaaS
Artificial Intelligence Zencargo is a global digital freight forwarder that empowers businesses to make their supply chains a competitive advantage. They offer personalised freight solutions across ocean, air, and road, utilizing AI-driven technology to help customers make smarter decisions. Their platform provides enhanced visibility, real-time tracking, and collaboration tools to optimize supply chain management. Zencargo also focuses on sustainability, offering tools to reduce and offset CO2 emissions. They leverage data analytics to improve logistics and supply chain efficiency, ensuring businesses can adapt to market changes and maintain excellent customer service. Freight Operations Coordinator 🔥 4 minutes ago 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟢 Junior ⚙️ Operations 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide excellent customer service for US customers
Manage customer shipments from PO raised to delivery
Collaborate with Customer Success Managers, Sales, Pricing and Procurement
Monitor shipment progress and address delays
Produce and review shipping documentation
Ensure compliance with shipping regulations 🎯 Requirements
1+ years of experience in customer support
Excellent communication skills
Experience with CRM systems
Familiarity with international shipping regulations
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Applicant Tracking System Keywords

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Hard Skills & Tools

customer supportshipping documentationshipment managementcompliance with shipping regulations

Soft Skills

excellent communicationcollaboration