Staff Product Manager, Engagement & Monetization

ZenBusiness

Staff Product Manager at ZenBusiness overseeing customer engagement and product roadmap for mobile apps and web dashboard. Fostering long-term relationships through enhanced product experiences.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Own the logged-in customer experience at ZenBusiness, focused on customer retention and product engagement.
Define and drive the product roadmap for the logged-in Web & native app experiences, focused on engagement depth, repeat usage, and in-app monetization.
Partner with the Velo team to leverage AI business guide in the logged-in experience.
Collaborate with product managers to create a unified customer experience across multiple product offerings.
Identify and run experiments to lift core engagement, retention, and product-attachment metrics.
Act as the primary Product point of contact across product marketing, customer success, finance, and other teams to increase customer attach rate and retention.

Requirements

What you’ll need

6+ years of product management experience, with at least 2 years at a Staff or senior PM level.
Proven track record owning mobile app products (iOS and/or Android) — you understand the platform, the patterns, and how to drive engagement on native surfaces.
Demonstrated ability to design unified experiences across multiple products and partner closely with other PMs to make the whole greater than the sum of its parts.
Experience designing self-serve customer experiences with thoughtful escalation paths to human support.
Strong instincts around monetization — you know how to position products, write CTAs, structure purchase flows, and find the friction that kills conversion.
Experience working across web and native apps simultaneously; you think in customer journeys, not platforms.
Strong collaborator with design and engineering; you can drive decisions without authority.
Comfortable in ambiguity — this role requires you to set direction, not execute someone else's roadmap.
Bonus: experience with AI-powered product features, SMB or subscription products, or growth experimentation.

Benefits

Comp & perks

Medical insurance
Vision insurance
Dental insurance
Disability insurance
Life insurance
Parental leave
Military leave
Employee assistance program
401k + match
Annual bonus
Pet insurance
RSUs
Paid parking* (applicable to in-office employees)
10 paid holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementmobile app productsiOSAndroidcustomer experience designmonetization strategiesgrowth experimentationAI-powered product featuresself-serve customer experiencescustomer journey mapping

Soft Skills

collaborationleadershipdecision-makingadaptabilitycommunicationcustomer retention focusengagement strategyproblem-solvingcross-functional teamworkstrategic thinking