ZenBusiness

Design Director

ZenBusiness

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Act as the day-to-day design leader for ZenBusiness’ core product experience, ensuring clarity, coherence, and quality across end-to-end workflows.
  • Lead, mentor, and develop designers and design leaders, helping grow individual talent while evolving the overall design practice within Product.
  • Work hands-on alongside designers when needed — modeling strong design judgment, craft, and problem framing.
  • Partner closely with Product and Engineering leaders to shape direction, define opportunities, and translate strategy into shipped experiences.
  • Collaborate with Brand Marketing and Design Systems to ensure the product experience is aligned, cohesive, and scalable.
  • Bring structure to ambiguity by framing problems clearly, identifying opportunities, and helping teams align around thoughtful direction.
  • Set and uphold high standards for experience quality, interaction design, and visual execution through feedback, critique, and example.
  • Lead through influence — fostering trust, strong partnerships, and shared ownership across disciplines.
  • Apply research, data, and lived experience to form strong opinions, while remaining open to new insights as understanding evolves.

Requirements

  • Significant experience leading product design teams and shipping complex, user-centered digital products.
  • A track record of working closely with Product and Engineering partners to deliver thoughtful, high-quality experiences.
  • Deep understanding of UX, interaction design, and design fundamentals, and how to apply them in real-world product contexts.
  • Experience operating across multiple levels — from detailed execution to higher-level experience strategy.
  • Prior Director-level experience is a plus, but not required; we welcome candidates ready to step into this scope with the right leadership maturity and judgment.
Benefits
  • The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance.
  • Parental and military leave.
  • Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs.
  • Paid parking* and 10 paid holidays are also provided.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designinteraction designdesign fundamentalsproduct designuser-centered designdesign judgmentproblem framingexperience strategy
Soft Skills
leadershipmentoringcollaborationcommunicationtrust buildingpartnershipproblem-solvingfeedbackcritique