ZenBusiness

Engineering Manager

ZenBusiness

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Lead a distributed team of Salesforce and Automation engineers, including full-time employees and nearshore contractors
  • Conduct regular one-on-ones, performance reviews, and coaching sessions to promote career growth and engagement
  • Empower senior engineers and leads to own sprint planning, delivery, and retrospectives
  • Foster a culture of accountability, transparency, and continuous improvement
  • Oversee intake, refinement, and sprint execution for Salesforce and Automation teams
  • Partner cross-functionally on project timelines, resource planning, and risk management
  • Lead weekly production triage to ensure prompt and high-quality issue resolution

Requirements

  • 7+ years of experience in software or systems engineering, with 3+ years in a management or lead role
  • Oversee Salesforce architecture, development, and governance to ensure scalability, maintainability, and security
  • Partner with business stakeholders to manage backlog prioritization, sprint planning, and roadmap execution
  • Lead the design and implementation of automation and AI-enabled workflows that improve sales, service, and operational efficiency
  • Maintain strong DevOps practices, including version control, sandbox management, automated testing, and CI/CD pipelines
  • Ensure platform scalability, reliability, and observability through effective monitoring and incident management
  • Collaborate with Data Engineering to support analytics and reporting pipelines that inform key business decisions
  • Strong understanding of Salesforce architecture, governance, and development lifecycle
  • Proven experience with workflow automation, integration platforms, or orchestration tools
  • Familiarity with AI platforms or low/no-code tools for business process optimization
  • Experience managing distributed or hybrid teams, including contractors
  • Excellent communication and organizational skills with a focus on alignment and delivery
Benefits
  • The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance
  • Parental and military leave
  • Employee assistance program
  • 401k + match
  • Annual bonus
  • Pet insurance
  • RSUs
  • Paid parking*
  • 10 paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce architectureSalesforce developmentSalesforce governanceworkflow automationAI-enabled workflowsDevOps practicesversion controlCI/CD pipelinesautomated testingincident management
Soft skills
leadershipcoachingcommunicationorganizational skillsaccountabilitytransparencycontinuous improvementcollaborationresource planningrisk management