Zema Global Data Corporation

Senior Manager, Global Data Operations & Automation – Energy/Commodities

Zema Global Data Corporation

full-time

Posted on:

Location Type: Hybrid

Location: London • Colorado, Texas • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Senior

Tech Stack

SQLTableau

About the role

  • Develop, Enhance, and Implement Data Operations Strategy
  • Define and execute the strategy for data operations, aligning processes and frameworks with business goals and growth initiatives.
  • Establish standardized workflows and processes to maximize efficiency and quality across global teams.
  • Drive innovation to enhance operational efficiency and scalability, while establishing long-term roadmaps for additional automation and technology adoption to ensure operational excellence.
  • Translate strategic priorities into actionable operational plans for the group.
  • Build and maintain strong relationships with cross-functional teams, including data, product, technology, and business units, to align goals.
  • Provide regular updates and performance metrics to senior leadership, ensuring transparency and alignment with company objectives.
  • Lead change management initiatives, ensuring smooth transitions for client impacting data changes.
  • Collaborate with cross-functional teams to align data operations with organizational objectives and improve data workflows.
  • Identify and mitigate risks related to data quality, operational scalability, and process governance.
  • Make critical decisions within control limits and escalate significant risks to senior leadership as needed.
  • Proactively anticipate risks that could impact data integrity or business operations and implement preventive measures.
  • Clearly convey the group’s objectives, priorities, and responsibilities to promote understanding of their impact on company goals.
  • Foster a growth-oriented culture by mentoring junior managers and team leads, preparing them for expanded roles.
  • Build and Monitor KPIs, SLAs, and operational metrics to enable a culture of performance on the team and drive client satisfaction, driving corrective actions as needed.
  • Collaborate with clients and stakeholders to understand their evolving data requirements and ensure operational services meet expectations.
  • Develop proactive solutions to meet future client needs, staying ahead of market trends and emerging demands.
  • Establish feedback loops with key clients to track satisfaction levels and identify potential service improvements.

Requirements

  • Bachelor’s degree in a STEM field preferred ; relevant experience may substitute for education
  • 10+ years working in data operations or a closely related data-heavy environment
  • Minimum 5+ years managing people , ideally across global teams and multiple locations
  • Hands-on technical ability: SQL, databases and the ability to guide analysts through troubleshooting
  • Experience working with energy, finance, or commodities data
  • Proven track record building or scaling data operational functions (teams, processes, frameworks)
  • Strong background in automation, process improvement and delivering measurable efficiency gains
  • Experience defining, tracking and improving operational metrics, KPIs, and MI reporting
  • Comfortable driving both strategic initiatives and day-to-day operational resolutions
  • Confident working across cross-functional groups and able to challenge assumptions or push for better outcomes
  • Familiarity with Jira, Confluence, and a data visualization tool (Power BI, Tableau, Looker, etc.)
  • Able to balance independence with governance boundaries and knows when to escalate
  • Thrives in a dynamic environment with shifting priorities.
Benefits
  • Significant opportunity to make a measurable impact on product strategy, revenue growth and customer success
  • Join a company culture that values innovation, collaboration and customer-centric thinking
  • We appreciate all applications, but only short-listed candidates will be contacted for further consideration.
  • We’re looking forward to seeing how you can make an impact with us!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLdatabasesautomationprocess improvementoperational metricsKPIsMI reportingdata operationsdata workflowstroubleshooting
Soft skills
leadershipcross-functional collaborationchange managementmentoringcommunicationrisk managementstrategic thinkingproblem-solvingadaptabilityclient relationship management