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Collections Analyst
Zelo CondomíniosAnalista de cobrança para a Zelo Serviços Organizacionais em Campinas. Responsável por cobranças ativas e passivas e prevenção de inadimplência.
About the role
Key responsibilities & impact- The collections analyst works as part of a team and understands how each person’s work contributes to achieving results, continuously pursuing professional and personal improvement.
- Perform active and passive collections (phone / emails / letters / notices / Digisac / in person).
- Generate reports relevant to the department.
- Formalize payment agreements.
- Handle email negotiations and correspondence.
- Assist condominium managers (síndicos).
- Respond to requests from attorneys.
- Generate account reconciliation reports for the client (delinquency vs. agreements vs. collection history).
- Prepare documentation for debt protest procedures.
- Respond to tickets submitted on the website.
- Monitor the fulfillment of agreed arrangements.
- Perform activities related to the department.
Requirements
What you’ll need- Not specified
Benefits
Comp & perks- Dental assistance
- Complimentary breakfast
- Pharmacy partnership
- Payroll-deductible loan
- Life insurance
- Birthday day off
- Transportation voucher with no payroll deduction
- Meal allowance or meal voucher
- Fuel allowance
- Sesc partnership
- Participatory medical assistance (health plan)
- Health and wellness program
- Total Pass
- Pet assistance program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Collections AnalysisReport GenerationDocumentation PreparationDebt Protest ProceduresNegotiation Skills
Soft Skills
Team CollaborationProfessional ImprovementInterpersonal Communication