Sales Engineer
Zello
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Partner with Account Executives (AEs) to win new business by running discovery sessions, delivering tailored demos, proofs of concept (POCs), and solution architectures, and acting as the product expert who can map features to customer needs.
- Translate capabilities into business value by designing integrations, workflows, and configurations that align with customer systems and articulating ROI, security compliance, and scalability benefits to IT stakeholders.
- Collaborate with product and engineering when customization or roadmap discussions are required.
- Collect and prioritize customer feedback to inform the product roadmap and advise marketing on competitive positioning and messaging based on field learnings.
- Train new sales hires and enable channel/partner sales teams.
- Present and demonstrate Zello’s capabilities to enterprise customers and support converting prospects into customers.
- Travel as required to support sales opportunities (could be up to ~50%).
Requirements
- Highly motivated, detail-oriented individual with a background in sales and technology who thrives in customer-facing roles and provides effective presentations and solutions.
- Excellent communication and presentation skills, with the ability to design, build, and deliver engaging presentations that convey complex technical concepts to non-technical audiences.
- Experience with pre-sales technical troubleshooting with technologies such as SSO, APIs, SDKs, user provisioning, MDMs, and radio gateways, as well as experience with hardware.
- Ability to travel as sales opportunities require it. Could be up to 50%. Sometimes more, and sometimes less.
- Bachelor's degree in Computer Science, Engineering, or related field.
- 2+ years of experience with enterprise-level software solutions.
- Fluency in additional languages is a plus.
- Application includes questions about eligibility to work in the United States and visa sponsorship.
Benefits
- competitive pay
- equity with significant upside
- intentionally design our benefits to encourage healthy and well-balanced employees
- flexible schedules and time off
- sabbatical after every five years of service
- hybrid work schedule
- ping-pong table and free snacks in our break room
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pre-sales technical troubleshootingSSOAPIsSDKsuser provisioningMDMsradio gatewaysenterprise-level software solutionssolution architectureintegration design
Soft skills
highly motivateddetail-orientedcustomer-facingeffective presentationsexcellent communicationpresentation skillsability to convey complex conceptscollaborationcustomer feedback prioritizationtraining and enabling sales teams
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineeringrelated field degree