Client Manager

Zelis

Client Solutions Consultant optimizing Zelis healthcare financial solutions for payer, provider, and consumer clients. Driving product adoption, value realization, revenue growth, and strategic account performance.

Posted 8/19/2026full-timeMorristown • Florida, Montana, New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $79,000 - $99,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, leveraging data-driven insights to optimize product utilization and drive revenue growth. Proficient in project management and communication, ensuring alignment with client objectives and operational performance metrics.

Highest-signal resume keywords

Client-Facing Role ExperienceProject Management SkillsData-Driven InsightsRevenue Growth InitiativesSalesForce.com Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cost ManagementElectronic PaymentsHealthcare CommunicationsProvider Network RelationsExcelPowerPointMS Suite Products

Soft Skills

Exceptional CommunicationInterpersonal AbilitiesRelationship Building

Tools & Technologies

SalesForce.comJIRA

Industry Keywords

Client Pain PointsBusiness ProcessesIndustry TrendsCompetitive Landscape

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as a client-facing, post-implementation strategic solution advisor for assigned accounts
Optimize performance and value realization of Zelis products and solutions within the client portfolio
Collaborate with the Strategic Client Executive to help clients achieve targeted outcomes while maximizing revenue and value for Zelis
Drive product utilization, adoption, and growth as the subject matter expert for designated business units
Act as primary contact for solution-specific escalations, performance management, and value demonstration
Serve as trusted advisor and primary point of contact for business unit interactions with clients
Coordinate with internal stakeholders to gather inputs and respond to client requests
Oversee client expectations, communications, and escalations related to contracted solutions
Monitor progress toward established goals and alignment with client objectives and success metrics
Maintain client information through CRM updates, JIRA tracking, reporting, and contract or addendum requests
Connect client business needs to Zelis solutions using data-driven insights
Identify opportunities to optimize utilization, value realization, cross-selling, and solution enhancement
Lead revenue-growth initiatives and showcase the value of Zelis solutions
Own and deliver the business unit’s portion of client business reviews
Develop and present analytics-driven insights, performance recommendations, and best-practice guidance
Partner with the Strategic Client Executive on account strategy and business reviews
Execute business-unit-specific client strategies and account plans
Support upselling and cross-selling opportunities and transition qualified leads to Sales
Collaborate with Sales, Product, Client Services, and Implementation teams
Monitor revenue and performance metrics against best practices, benchmarks, and revenue plans
Investigate underperformance and develop recovery plans
Ensure adherence to contractual SLAs and operational performance metrics
Assess and mitigate solution-specific risks and escalations

Requirements

What you’ll need

Bachelor’s degree in Business, Heath Care Administration, or related preferred
2+ years in a client-facing role
Experience in cost management, electronic payments, healthcare communications and/or provider network relations a plus
Thorough knowledge of Excel, PowerPoint, and other MS Suite products
Experience with SalesForce.com is a plus
Comprehensive understanding of client pain points, business processes, industry trends, and the competitive landscape
Demonstrated project management skills with the ability to prioritize and manage multiple tasks in a fast-paced environment
Exceptional communication and interpersonal abilities; skilled in building strong relationships with clients and internal stakeholders
Unable to proceed with candidates who require visa sponsorship now or in the future
Candidates within approximately 50 miles of a U.S. office are generally preferred

Benefits

Comp & perks

Discretionary bonus plans, commissions, or other incentives depending on the role
401k plan with employer match
Flexible paid time off
Holidays
Parental leaves
Life and disability insurance
Medical, dental, vision, and prescription drug coverage
Hybrid work approach with flexible, team- and business-needs-based in-office presence