Client Solutions Consultant

Zelis

Client Solutions Consultant optimizing healthcare financial solutions for clients while collaborating with internal teams. Managing client relationships and driving product utilization for revenue growth.

Posted 6/16/2026full-timeMorristown • Florida, Massachusetts, Montana, New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $95,000 - $120,650 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Serve as the trusted advisor and primary point of contact for client interactions
Oversee client expectations, manage communications, and handle escalations
Monitor progress toward mutually established goals
Maintain and update client information by performing essential client management activities
Collaborate with internal teams to address client issues and deliver high-quality service
Connect client business needs to Zelis solutions, leveraging data-driven insights to drive utilization
Proactively identify and pursue opportunities to optimize client utilization and value realization
Lead initiatives aimed at increasing revenue growth
Partner with the Strategic Client Executive to deliver a seamless client experience
Advise clients on and monitor revenue and performance metrics for assigned business units
Ensure adherence to contractual SLAs and operational performance metrics

Requirements

What you’ll need

Bachelor’s degree in Business, Health Care Administration, or related preferred
2+ years in client facing role and experience in account management in the healthcare industry
Thorough knowledge of Excel, PowerPoint and other MS Suite products
Experience with SalesForce.com is a plus
Comprehensive understanding of client pain points, business processes, industry trends, and the competitive landscape
Demonstrated project management skills with the ability to prioritize and manage multiple tasks in a fast-paced environment
Exceptional communication and interpersonal abilities; skilled in building strong relationships with clients and internal stakeholders

Benefits

Comp & perks

401k plan with employer match
Flexible paid time off
Holidays
Parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ExcelPowerPointMS SuiteSalesForce.comproject management

Soft Skills

communicationinterpersonal skillsrelationship buildingclient managementproblem solvingprioritizationtime management

Certifications

Bachelor’s degree