Network Advisor – Network Partner Accounts

Zelis

Network Advisor managing designated network partner relationships to foster retention and drive growth at Zelis. Leading implementation efforts and ensuring client satisfaction across multiple states.

Posted 6/12/2026full-timeMorristown • Florida, Massachusetts, Montana, New Jersey, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $71,000 - $90,250 per yearWebsite

About the role

Key responsibilities & impact

Lead monthly or quarterly check-ins with Network Partners and maintain log of open issues and initiatives for each assigned Network Partner
Provide monthly updates on Networks within assigned block of business
Maintain Implementation Guide for assigned Networks designed to foster retention and drive growth
Analyze Network utilization on a quarterly basis to manage any mitigation of changes in volume
Maintain rates for each assigned network partner, ensure rates are in line with client contracts in addition to maintaining network partner rates on published Network Rate Sheet
Responsible for risk identification such as volume decrease, service gaps, changes in network level relationships and key advocates. Escalate to leadership as appropriate
Acquire an understanding of network expectations, objectives, initiatives and opportunities for growth
Demonstrate clear understanding of Zelis product/service value propositions
Remain abreast of changing and evolving healthcare landscape, regulations and related health plan/payer trends
Case management for inquiries from assigned network partners
Partner with Project Management and Business Support throughout the implementation process of newly assigned networks.
Fulfill specific implementation tasks as assigned
Request network approval for new clients and communicate with Client Setup Team
Partner with Strategic Account Management, Client Services, EDI Teams, and Accounting on client/network partner needs
Coordinate with Zelis Third Party Risk Management for Network discussions and reviewing policy
Participate in Network Solutions meetings
Present own work to members of department and external consultants and external professional meetings
Attend company training and regional training in area of expertise
Maintain current overview and rules of engagement for network partners in Zelis tools and/or Customer Relationship Management (CRM) tools updated and provide consultation and assistance to team members as needed
Maintain awareness of and ensure adherence to Zelis standards regarding privacy and security

Requirements

What you’ll need

Bachelors degree plus 2-4 yrs; Masters a plus
Proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents
Proven work experience in healthcare insurance industry as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization
Demonstrated ability to retain and maximize existing block of business
Strong communication skills
Ability to synthesize complex issues and communicate clearly to both network partners as well as internal stakeholders
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Thorough knowledge of Excel and other MS Office products
Experience utilizing SalesForce or other CRM tool

Benefits

Comp & perks

401k plan with employer match
Flexible paid time off
Holidays
Parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementdata analysisnetwork utilization analysisrisk identificationimplementation tasksprompt engineeringproject managementcase managementExcelSalesForce

Soft Skills

communicationpresentationinfluenceattention to detailsynthesis of complex issuesstakeholder managementteam collaborationproblem-solvingadaptabilityrelationship management

Certifications

Bachelor's degreeMaster's degree