Associate Strategic Client Executive – TPA

Zelis

Associate Strategic Client Executive managing client relationships and driving growth in healthcare finance. Focused on revenue management and ensuring client satisfaction for assigned clients.

Posted 4/14/2026full-timeRemote • Florida, Massachusetts, Montana, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $95,000 - $120,650 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for Zelis for their assigned book of business
Manage an assigned book of business comprised of vertically aligned clients
Drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering growth with additional products and services
Develop and maintain critical internal and external relationships
Maximize the breadth and depth of relationships by understanding client business strategies,
Manage and oversee revenue targets, including budgets, forecasts, and product utilization review
Responsible for client renewals and retention
Proactively identify and mitigate risks
Drive revenue growth through existing product optimization
Collaborate with sales to present innovative solutions and grow existing client base
Conduct and lead client business reviews and account plans to optimize value
Ensure industry leading quality service delivery and client satisfaction
Develop Trusting Relationships and prepare communications to clients and leadership teams

Requirements

What you’ll need

Bachelor’s degree preferred
5+ years in client management role with experience in the Payer space
Experience in working in healthcare including insurance companies, or working with cost management, electronic payments, Third Party Administrators, and/or healthcare communications solutions
Demonstrated success in revenue management and increased utilization within an assigned book of business of mid to large enterprise clients
Excellent written and verbal communication skills
Excellent presentation, public speaking, and meeting management capabilities
Ability to tailor messages to audiences
Proven collaboration with key business partners: Sales, Operations, Product, Services, and Marketing
Ability to anticipate future trends and incorporate them into business review planning
Strong listening and comprehension skills, ability to understand and address client concerns, feedback, and appropriately manage discussions with clients
Travel estimated 30-40% (primarily) domestic

Benefits

Comp & perks

401k plan with employer match
Flexible paid time off
Holidays
Parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

revenue managementclient managementbudgetingforecastingproduct utilization reviewbusiness review planningcost managementelectronic paymentshealthcare communications solutions

Soft Skills

communication skillspresentation skillspublic speakingmeeting managementcollaborationlistening skillsrelationship buildingproblem-solvingclient retentionrisk mitigation

Certifications

Bachelor's degree