Associate Strategic Client Executive – TPA
Zelis
full-time
Posted on:
Location Type: Remote
Location: Florida • Massachusetts • United States
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Salary
💰 $95,000 - $120,650 per year
About the role
- Serve as the primary point of contact for Zelis for their assigned book of business
- Manage an assigned book of business comprised of vertically aligned clients
- Drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering growth with additional products and services
- Develop and maintain critical internal and external relationships
- Maximize the breadth and depth of relationships by understanding client business strategies,
- Manage and oversee revenue targets, including budgets, forecasts, and product utilization review
- Responsible for client renewals and retention
- Proactively identify and mitigate risks
- Drive revenue growth through existing product optimization
- Collaborate with sales to present innovative solutions and grow existing client base
- Conduct and lead client business reviews and account plans to optimize value
- Ensure industry leading quality service delivery and client satisfaction
- Develop Trusting Relationships and prepare communications to clients and leadership teams
Requirements
- Bachelor’s degree preferred
- 5+ years in client management role with experience in the Payer space
- Experience in working in healthcare including insurance companies, or working with cost management, electronic payments, Third Party Administrators, and/or healthcare communications solutions
- Demonstrated success in revenue management and increased utilization within an assigned book of business of mid to large enterprise clients
- Excellent written and verbal communication skills
- Excellent presentation, public speaking, and meeting management capabilities
- Ability to tailor messages to audiences
- Proven collaboration with key business partners: Sales, Operations, Product, Services, and Marketing
- Ability to anticipate future trends and incorporate them into business review planning
- Strong listening and comprehension skills, ability to understand and address client concerns, feedback, and appropriately manage discussions with clients
- Travel estimated 30-40% (primarily) domestic
Benefits
- 401k plan with employer match
- Flexible paid time off
- Holidays
- Parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue managementclient managementbudgetingforecastingproduct utilization reviewbusiness review planningcost managementelectronic paymentshealthcare communications solutions
Soft Skills
communication skillspresentation skillspublic speakingmeeting managementcollaborationlistening skillsrelationship buildingproblem-solvingclient retentionrisk mitigation
Certifications
Bachelor's degree