Build, test, and deploy email and SMS campaigns and multi-step member journeys in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, Mobile Studio)
Translate campaign requirements into technical execution, including audience segmentation, dynamic content, and automation logic
Perform end-to-end QA to ensure accuracy across targeting, personalization, links, and tracking
Support the development and maintenance of automated workflows and triggered campaigns
Partner with marketing managers, analytics, and Salesforce teams to ensure campaigns are executed accurately and on time
Maintain campaign tracking standards, including UTM tagging and platform-level tracking consistency
Assist in monitoring campaign performance and support test-and-learn initiatives to improve engagement and conversion
Support day-to-day Marketing Cloud operations, including data quality checks, subscriber management, and campaign setup
Assist with vendor coordination, including tracking requests, issues, and follow-ups
Contribute to process documentation and identify opportunities to improve workflows and campaign execution efficiency
Support platform enhancements, integrations, and operational improvements as needed
Explore and apply AI tools to streamline campaign development, QA, and workflow efficiency
Experiment with new approaches to improve speed to market

Requirements

Bachelor’s degree and/or equivalent work experience (required)
2–3+ years of experience in marketing automation, campaign operations, or marketing technology roles
Hands-on experience with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, Mobile Studio)
Working knowledge of SQL, HTML, and/or AMPscript
Experience building and deploying email and SMS campaigns, including basic journey orchestration
Understanding of campaign execution workflows, QA processes, and marketing operations best practices
Strong attention to detail and ability to manage multiple campaigns and deadlines
Comfort working cross-functionally with marketing, analytics, and technical teams
Curiosity and willingness to explore new tools, including AI-driven solutions
Strong problem-solving, organizational, and communication skills

Benefits

401k plan with employer match
Flexible paid time off
Holidays
Parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce Marketing CloudJourney BuilderAutomation StudioEmail StudioMobile StudioSQLHTMLAMPscriptcampaign operationsmarketing automation

Soft Skills

attention to detailproblem-solvingorganizational skillscommunication skillscuriosityability to manage multiple campaignscross-functional collaborationwillingness to explore new toolsprocess documentationworkflow efficiency

Certifications

Bachelor's degree