Zelis

Client Manager – Director

Zelis

full-time

Posted on:

Location Type: Hybrid

Location: Remote • Florida • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

About the role

  • Serve as the primary point of contact for Zelis clients for their assigned book of business
  • Manage a strategic book of business comprised of vertically aligned clients
  • Drive growth for Zelis by achieving annual revenue targets, ensuring client retention
  • Foster growth with additional products and services
  • Drive a superior OneZelis customer experience
  • Develop and maintain critical internal and external relationships
  • Maximize the breadth and depth of relationships by working closely with clients
  • Manage and oversee revenue targets, including budgets and forecasts
  • Responsible for client renewals and retention
  • Proactively identify and mitigate risks
  • Drive revenue growth through existing product optimization
  • Successfully uncover and qualify opportunities for growth
  • Conduct and lead all client business reviews and account plans
  • Ensure industry-leading quality service delivery and client satisfaction

Requirements

  • Bachelor's degree in business or health care administration or related field
  • 10+ years in client management role
  • Extremely knowledgeable in the Payer and TPA space
  • Experience in working in healthcare including insurance companies, or working with cost management, electronic payments, and/or healthcare communications solutions
  • Demonstrated success in revenue management and increased utilization within an assigned book of business of enterprise and strategic clients
  • Excellent written and verbal communication skills
  • Excellent presentation, public speaking, and meeting management capabilities
  • Ability to tailor messages to audiences
  • Deep Understanding of the Client’s Business
  • Develop Trusting Relationships
  • Executive Communicator
  • Problem Solver
  • Industry Knowledge
  • Financial Acumen
  • Innovative Thinking
  • Collaborator
  • Troubleshooting
Benefits
  • Hybrid and remote friendly culture
  • Equal Employment Opportunity employer
  • Accessibility support for applicants with disabilities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue managementbudgetingforecastingclient renewalsrisk mitigationproduct optimizationaccount planninghealthcare communications solutionscost managementelectronic payments
Soft Skills
written communicationverbal communicationpresentation skillspublic speakingmeeting managementrelationship buildingproblem solvinginnovative thinkingcollaborationtrust building
Certifications
Bachelor's degree in businessBachelor's degree in health care administration