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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in OTR truck operations management, including dispatching, load coordination, and compliance with Hours of Service regulations. Proficient in utilizing Transportation Management Systems and ELD platforms to optimize logistics operations and enhance communication with drivers and customers.
Highest-signal resume keywords
OTR Dispatch ExperienceTransportation Management System (TMS)Hours of Service (HOS) ComplianceELD Platform ExperienceCustomer Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Dispatch ManagementLoad CoordinationFreight TrackingProblem-SolvingOperational Optimization
Soft Skills
Excellent CommunicationOrganizational SkillsMultitaskingDecision-Making
Tools & Technologies
Transportation Management System (TMS)PortProTrilliumGeotabSamsaraMotive
Industry Keywords
Drayage OperationsFreight PlatformsLogistics IndustryService IssuesOperational Challenges
About the role
Key responsibilities & impact- Dispatch and manage OTR truck operations, ensuring on-time pickup and delivery.
- Monitor shipments and proactively resolve service issues to keep freight moving.
- Communicate with drivers regarding routes, appointments, delays, and operational updates.
- Coordinate load assignments and optimize driver utilization.
- Track driver Hours of Service (HOS) and ensure ELD compliance.
- Work with customers, brokers, and carriers to provide shipment updates and resolve operational challenges.
- Maintain accurate load information and documentation within the TMS.
- Assist with drayage operations when needed, including port appointments and container movement coordination.
- Escalate service failures and provide timely solutions to minimize disruptions.
- Collaborate with internal teams to ensure seamless day-to-day operations.
Requirements
What you’ll need- 2+ years of dispatch experience in the trucking/logistics industry.
- Strong background in OTR dispatching.
- Drayage experience is a plus.
- Experience using a Transportation Management System (TMS); familiarity with PortPro, Trillium, or Geotab is highly preferred.
- Hands-on experience with ELD platforms such as Samsara, Motive, or similar systems.
- Experience working with customers and freight platforms such as Amazon, CH Robinson, Uber Freight, or similar.
- Understanding of Hours of Service (HOS) regulations and transportation compliance.
- Excellent communication, problem-solving, and organizational skills.
- Ability to multitask and make decisions in a fast-paced environment.
- Professional English communication skills, both written and verbal.
Benefits
Comp & perks- Competitive Salary in USD
- 10+ business days of paid time off
- Equipment provided
- Team building and corporate events
