Account Specialist

Zelh

Account Specialist responsible for reviewing freight documentation and processing customer invoices. Coordinating with internal teams and external partners to ensure accurate billing and payment processing in a remote environment.

Posted 7/16/2026full-timeRemote • 🇷🇸 SerbiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in logistics and transportation documentation, with strong capabilities in invoicing, billing, and customer account management. Proficient in utilizing Transportation Management Systems (TMS) and Microsoft Excel to ensure accuracy and compliance in operations.

Highest-signal resume keywords

Logistics ExperienceFreight DocumentationMicrosoft Excel ProficiencyTransportation Management Systems (TMS)Analytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Freight DocumentationInvoicingBillingCustomer Account ManagementAttention to DetailOrganizational SkillsAnalytical SkillsProblem-Solving

Soft Skills

Professional CommunicationMultitaskingTime ManagementSelf-Motivation

Tools & Technologies

Transportation Management Systems (TMS)Microsoft ExcelEmail Platforms

Industry Keywords

Bills of Lading (BOL)Proofs of Delivery (POD)Freight BrokerageComplianceDocumentation Requirements

About the role

Key responsibilities & impact

Review and verify Bills of Lading (BOLs), Proofs of Delivery (PODs), and other freight documentation for accuracy and completeness
Prepare, process, and distribute customer invoices in a timely and accurate manner
Submit required documentation to factoring companies according to established timelines
Verify freight charges and investigate billing discrepancies
Provide carriers with payment status updates and rate confirmations
Maintain accurate records of invoices, payments, and supporting documentation
Utilize Transportation Management Systems (TMS), Microsoft Excel, and email platforms to manage daily operations
Communicate professionally with carriers, customers, factoring companies, and internal departments to resolve documentation, billing, and payment-related issues
Prioritize multiple tasks while meeting deadlines in a fast-paced environment
Ensure compliance with company policies and transportation documentation requirements
Assist with additional administrative and operational tasks as needed

Requirements

What you’ll need

Previous experience in logistics, transportation, freight brokerage, or a similar industry
Experience with freight documentation, invoicing, billing, or customer account management
Strong proficiency in Microsoft Excel
Experience working with Transportation Management Systems (TMS) is an advantage
Excellent attention to detail and organizational skills
Strong analytical and problem-solving abilities
Professional written and verbal English communication skills
Ability to multitask, prioritize workload, and meet deadlines
Self-motivated with the ability to work independently in a remote environment

Benefits

Comp & perks

Competitive salary in USD
10+ business days of paid time off
Equipment provided
Team-building activities and corporate events
Supportive and collaborative team
Opportunities for professional growth and development