In Transit Security Specialist
Zelh
full-time
Posted on:
Location Type: Remote
Location: Serbia
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About the role
- Protects the integrity of cargo being shipped by rigorously applying DeSpir’s In Transit Security Processes
- Proactively creates solutions to process breakdowns as they occur while communicating updates to the customer
- Communicates and coordinates within all business units to ensure the integrity of shipments
- Carries out all necessary data entry and confirmation of key milestones of the In Transit Security process. (Departure, arrival, PODs, etc.) while utilizing Mcleod and other systems
- Monitors In Transit Security through multiple systems to ensure quick response to customer requests
- Assures that all paperwork including, but not limited to temperature downloads, pictures, and POD are downloaded to the load documents and the customer to finish the load for billing
- Risk management with an extensive focus on security best practices and protocols
- Handling escalations of suspicious activity regarding customer freight
- Responsible for updating customer portals based on customer requirements
Requirements
- Two plus years in security and compliance background and/or customer service
- Three years logistics experience
- Knowledge of TSA and GDP practices preferred
- Ability to multitask under pressure
- Advanced knowledge of supply chain industry, including regulations and customer requirements
- Clear and confident communication both verbal and written
- Extreme detail-orientation
- Experience with conflict resolution
- Demonstrates emotional intelligence
- Working knowledge of Microsoft Office and Teams
- Analytical approach to problem solving
Benefits
- Competitive Salary in USD
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- A supportive team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryrisk managementsupply chain regulationsTSA practicesGDP practicesconflict resolutionproblem solving
Soft skills
communicationmultitaskingdetail orientationemotional intelligencecustomer service