Service Billing Coordinator

ZEISS Group

Service Billing Coordinator managing end-to-end billing cycle and service contracts for ZEISS. Collaborating with technicians and departments to ensure accurate billing and contract maintenance.

Posted 7/7/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $48,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing service contracts, orders, and invoicing processes. Proficient in data entry and communication, ensuring timely resolution of customer inquiries and collaboration with service teams.

Highest-signal resume keywords

Data EntryMS Office SuiteSAP ExperienceProblem Solving SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Service Contract CreationService Order ProcessingInvoicing MaintenanceDatabase ManagementProcess Improvement

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationHighly OrganizedMulti-tasking

Industry Keywords

Customer Complaints HandlingService BillingContinuous ImprovementService Technicians Collaboration

About the role

Key responsibilities & impact

Process all paperwork related to each scheduled service job as stated in working instructions.
Creation of service contracts and service orders for all contract related services.
Assist in updating/maintaining all invoicing related working instructions.
Handle incoming customer questions/complaints.
Work with service technicians within assigned region and/or area of responsibility to review, complete, and bill all service orders accurately and in a timely manner.
Collaborate with other departments for fast resolution of any service billing topics.
Inform appropriate Service Manager(s) and/or Contract and Order Process Manager of any customer complaints/disputes.
Advise Regional Service Managers of any problems concerning technician paperwork quality and any parts issues encountered.
Assists in maintaining all databases and systems.
Advise Contract and Order Process Manager of any difficulties or discrepancies encountered with any current processes or systems.
Participate in ongoing continuous improvement efforts, including process improvement events.
Support Contract and Order Process Manager as necessary, including reports, analysis and review of orders, projects or inventory as requested.

Requirements

What you’ll need

Two years of post-secondary education in Accounting or related field, or four years related experience preferred.
Working knowledge of computers and common software applications including competency with MS Office Suite.
Data Entry with 10-key.
SAP experience preferred.
Excellent verbal and written communication skills, problem solving skills and attention to detail required.
Be highly organized and have a history of multi-tasking and achieving results including an ability to balance multiple tasks within deadlines.

Benefits

Comp & perks

Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay