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Field Service Technician
ZEISS GroupField Service Technician calibrating and servicing high tech machines at customer sites. Travelling extensively within service area while demonstrating customer service skills.
About the role
Key responsibilities & impact- Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations.
- Demonstrate customer service skills and knowledge with a high level of passion and dedication.
- Demonstrate your ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
- Perform necessary administrative paperwork in a complete and accurate manner.
- Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
- Travel requirement is 90-100% within the service area, including international travel as needed.
- Other duties as required.
Requirements
What you’ll need- Minimum, High School graduate, completed GED or equivalent.
- AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
- Prior experience working with hand tools and basic electrical test equipment.
- Microsoft operating system knowledge is required.
- Capable of unassisted physical lift of one article weighing up to 75 pounds.
- Able and willing to work minimum of 50 hours per work week.
- Ability to work in an industrial production shop floor environment.
- Valid Driver License required.
- Excellent communication and customer service aptitude.
- Nice to haves: Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
- Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.
Benefits
Comp & perks- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CMMelectrical test equipmenthand toolsinstallationtroubleshootingrepaircalibrationmechanical aptitudeelectronic aptitudeadministrative paperwork
Soft Skills
customer servicesolutions-orientedindependent workcommunicationdedicationability to learnpassionability to work under pressureadaptabilityteamwork
Certifications
High School diplomaGEDvalid driver license