Digital Project Manager – II

ZEISS Group

Digital Project Manager II responsible for deploying data management software for healthcare accounts. Partnering with remote resources and providing first-tier customer support in healthcare.

Posted 5/14/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Primarily responsible for product deployment with the end-user for a set timeline, setting the schedule and details of the job scope
Facilitates remote/on-site installation/add-on requests with Field/Remote Implementation Specialists
Respond to questions and inquiries from external customers to CZM networking, break-fix calls, as well as installation/configuration related calls and escalated calls
Works with Customer Support to facilitate and schedule FIS/On-site service requests
Secondarily respond to questions and inquiries from Field Service Engineers, Affiliates, Distributors, Sales Managers, Customer Care personnel, and any other internal customers
Directly provide remote training sessions to the end user (WebEx) as needed.

Requirements

What you’ll need

Minimum of five (5) years’ related experience in project management
BS Computer Science or Informatics, or A+, Net+, Server + certifications preferred
Knowledge of EMR/EHR business models a definite plus
Working knowledge in a clinical setting is extremely helpful
High degree of technical proficiency, and excellent problem-solving skills
Superior understanding of Networking Topologies, Windows/Mac operating systems and Medical instrument networkability required
Experience and familiarity of CZMI products and line of business a plus
Strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports
Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
Travel required, approximately 25% of the time, which may involve overnight stays.

Benefits

Comp & perks

Medical
Vision
Dental
401k Matching
Employee Assistance Programs
Vacation and sick pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementEMREHRnetworking topologiesWindows operating systemMac operating systemproblem-solvingremote traininginstallationconfiguration

Soft Skills

presentation skillscommunicationorganizational skillsanalytical skillscustomer serviceadaptabilitycreativityprofessionalismteam collaborationtime management

Certifications

BS Computer ScienceInformaticsA+ certificationNet+ certificationServer+ certification