Manager, Business Process Excellence – Project Manager, Service to Customer
ZEISS Group
full-time
Posted on:
Location Type: Office
Location: Oberkochen • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage compliance with global template processes and ensure process standardization & harmonization within a hub in a global SAP deployment
- Conduct local fit-gap analyses and define required template process adaptions (incl. business roles, system authorizations and data requirements) for multiple (parallel) SAP S/4HANA deployment projects
- Drive interaction with process experts from segment hubs/local entities and provide guidance on business process design aspects
- Report functionally to global process owners and ensure that rules & guidelines from global process owners are executed in the hub
- Ensure alignment with global process owners and other deputy process owners on integration topics
- Identify and align improvements of the global template with global process owners
- Review and approve design, configuration and functional specification documents
- If required, support in the design of test cases
Requirements
- 3+ years of relevant professional experience related to business process management
- Excellent knowledge of end-to-end business processes in S2C
- Proven methodological know-how of local fit-gap analyses and process design
- Solid assertiveness in defending the global template
- Strong decision-making acumen and ability to reach consensus/compromises on process designs among different stakeholders
- Experience with SAP R/3 and SAP S/4HANA as well as relevant third-party business systems is a plus
- Excellent conceptual, analytical and communication skills
- Fluent in English, both written and spoken.
Benefits
- Diversität ist ein Teil von ZEISS. Wir freuen uns über Ihre Bewerbung unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion, Lebensphilosophie, Behinderung, Alter, sexueller Orientierung oder Identität.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business process managementend-to-end business processeslocal fit-gap analysesprocess designSAP R/3SAP S/4HANAtest case design
Soft skills
assertivenessdecision-makingconsensus buildinganalytical skillscommunication skills