ZEISS Group

Senior Business Analyst, Sales Operations

ZEISS Group

full-time

Posted on:

Location Type: Remote

Location: Remote • Kentucky, Texas • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AzureSQL

About the role

  • Act as Salesforce superuser and first level support for Sales and corporate users.
  • Utilize tools such Databases (Azure and SQL) and Power BI to generate periodic and ad-hoc reports to analyze customer purchasing patterns, customer segmentation and generate insights on customer product mix and enhancements, to support continued growth and profitability of the ECP channel.
  • Analyze performance indicators (KPIs), customer behavior, and market trends to recommend strategic actions.
  • Create and automate reports and dashboards to track goals, sales pipeline, quarterly business reviews and sales growth opportunities.
  • Manage weekly Region-specific calls with Sales teams and Management to uncover areas of growth opportunities and provide business/customer trends and insights to help shorten sales cycle and drive sales growth.
  • Able to effectively communicate and present findings and results of analysis to senior levels of Management, as needed.
  • Be able to think creatively and grasp/present complicated topics to a variety of levels within the organization.
  • Participate in project teams to develop / enhance commercial programs and information systems.
  • Prepare content and participate in recurring training sessions for Sales team members, as needed. This includes New Hire trainings, as well as periodic spot trainings on a variety of Sales Operations topics, including use and customization of reports and dashboards.
  • Perform additional responsibilities as required.

Requirements

  • BS in Economics, Statistics, Business Info Systems, Finance or related field
  • Minimum 10 years related professional level experience.
  • Optical industry experience preferred.
  • Must have advanced Excel, analytical, math and statistical data analysis skills.
  • Extensive experience with SAP, SQL, Salesforce, Power BI, etc. required in increasing complexity.
  • Experience in scoping, creating and automating a variety of reports/dashboards, focusing on sales mixes, customer trends, and sales growth opportunities.
  • Must have high attention to detail and proven organization / planning / communication skills
  • Ability to lead projects and coordinate with other departments.
  • Possess outstanding interpersonal relationship and communication skills.
Benefits
  • Medical
  • Vision
  • Dental
  • 401k Matching
  • Employee Assistance Programs
  • Vacation and sick pay

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisstatistical analysisreport automationKPI analysiscustomer segmentationsales analysisExcelSQLSalesforcePower BI
Soft skills
communicationpresentationorganizational skillsplanninginterpersonal skillsleadershipcreativityproblem-solvingcollaborationtraining