Project Manager – TAP Operations Lead

Zeiders Enterprises, Inc.

Project Manager overseeing TAP Operations for the Veteran Affairs Transition Assistance Program. Managing operations and staffing across delivery sites nationwide with emphasis on structured veteran support.

Posted 4/21/2026full-timeRemote • Virginia • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead nationwide TAP operations, including delivery planning, staffing, scheduling, and risk mitigation
Supervise Regional Managers and Site Leads to ensure consistent service execution across 300+ delivery locations
Maintain the VA-approved Staffing Plan and coordinate with HR on recruitment, onboarding, and credentialing
Monitor staff availability, training status, and credential compliance across all regions
Oversee real-time resolution of staffing gaps, delivery issues, and onsite escalations
Support the Project Manager in implementing the Project Management Plan and Quality Control Plan
Coordinate with curriculum and training leads to ensure operational alignment with content and delivery standards
Generate internal performance summaries and escalate issues that impact compliance or quality
Ensure facilitators adhere to VA policies, presentation protocols, and delivery timetables
Provide regular updates and recommendations to the Program Manager and Deputy PM

Requirements

What you’ll need

Bachelor’s degree in business, operations management, or related field
PMP or equivalent industry-recognized Project Management certification (must be maintained throughout the contract)
6+ years of experience managing operations on large-scale federal contracts
5+ years’ experience managing, staffing, and overseeing geographically dispersed teams.
Demonstrated success managing remote teams and multi-site service delivery
Strong organizational and problem-solving skills in a high-tempo environment
Experience implementing staffing plans and overseeing daily delivery schedules
Proficiency in Microsoft Office Suite and project management tools
Ability to travel CONUS/OCONUS up to 25% as required
Valid passport (or ability to obtain one)

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementstaffing plansproject managementquality controlperformance monitoringrisk mitigationcompliance managementtraining oversightservice deliverymulti-site management

Soft Skills

organizational skillsproblem-solving skillsleadershipcommunicationteam managementadaptabilitystrategic planningconflict resolutiontime managementcollaboration

Certifications

Bachelor's degreePMP certificationProject Management certification