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Case Manager
Zeiders Enterprises, Inc.Case Manager supporting vulnerable residents in Fairfax County housing authority programs. Conducting assessments, providing resources, and maintaining case records for service improvement.
About the role
Key responsibilities & impact- Conduct initial assessment to determine a baseline for services
- Meet with families monthly, at a minimum, either individually or in a group setting to develop and/or monitor their Individual Training and Service Plans (ITSP)
- Identify skills and interests, interview assistance, resume writing guidance, employment leads and application assistance
- Recommend and help access educational opportunities that can lead to employment (e.g., ESL classes, computer skills, trade or other technical training)
- Assist households in preparing budgets, managing expenses, and paying down debts
- Provide services to access third-party resources as needed (e.g., mental health, substance abuse, childcare, emergency financial assistance)
- Assist residents with their housing search and help them secure housing with federal financial assistance
- Provide property owner services designed to increase the number of housing units in the community available to voucher holders
- Establish and maintain complete case records in accordance with contract requirements
Requirements
What you’ll need- Bachelor’s degree in social work, nursing, psychology, or related human services field
- Relevant experience in social services or case management (including internships)
- Excellent written and verbal communication skills
- Ability to work with diverse populations
- Proficiency in using Microsoft Office programs
- Ability to handle sensitive/confidential information
- Experience using databases to enter information
- Strong technology skills and ability to navigate multiple computer systems simultaneously
- Strong data entry/typing skills with a high degree of accuracy
- Reliable transportation and ability to travel as needed within Fairfax County, VA to meet with residents.
- Must have a work-at-home environment that is ergonomically sound, conducive to taking resident calls, quiet, and free from distraction
Benefits
Comp & perks- Reasonable accommodations
- Ergonomically sound work-at-home environment
- Equal Opportunity Employer
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementdata entryresume writingbudget managementemployment assistanceeducational opportunity accesshousing search assistanceconfidential information handlingtechnical training guidanceinterview assistance
Soft Skills
written communicationverbal communicationability to work with diverse populationsorganizational skillsreliabilityattention to detailinterpersonal skillsproblem-solvingempathyconflict resolution
Certifications
Bachelor’s degree in social workBachelor’s degree in nursingBachelor’s degree in psychologyrelated human services degree