Evening Customer Support, Temp/Permanent

Zeel

Customer Support Representative providing top patient support at Zeel for booking wellness services. Engaging with clients via phone, text, and live chat, addressing concerns, and resolving issues.

Posted 6/20/2026full-timeRemote • Utah • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

About the role

Key responsibilities & impact

Serve as the public face of Zeel by providing top customer and patient support for all inbound and outbound communications with Zeel users and Providers in the Zeel network
Engage with customers, patients, and providers through phones, text, live chat, and email.
Handle escalations with frustrated customers and providers
Fulfill and schedule bookings with the requested providers in the Zeel network
Escalate top priority, critical issues to the appropriate team
Improve our documentation to help our Zeel users help themselves
Collaborating with other departments and fellow associates on projects as necessary

Requirements

What you’ll need

2-4 years of experience in a customer service role
Exceptional verbal & written communication skills in English
Experience using a ticketing system, such as Zendesk or Kustomer
Empathy with customers and an ability to quickly size up situations and potential issues
The ability to use empathy to de-escalate difficult situations
An obsession with customer happiness - we measure CSAT and NPS
A roll-up-your sleeves mentality befitting our fast-paced startup environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Zeel Website LinkedIn All Job Openings 51 - 200 employees 🧘 Wellness Wellness Zeel is a company that offers massage services, including in-home massages, allowing clients to enjoy therapeutic treatments in the comfort of their own homes. The company often provides promotional offers on massage packages, making wellness more accessible and affordable for their customers. Evening Customer Support, Temp/Permanent Job not on LinkedIn 🔥 17 minutes ago ⛷️ Utah – Remote 💵 $20 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as the public face of Zeel by providing top customer and patient support for all inbound and outbound communications with Zeel users and Providers in the Zeel network
Engage with customers, patients, and providers through phones, text, live chat, and email.
Handle escalations with frustrated customers and providers
Fulfill and schedule bookings with the requested providers in the Zeel network
Escalate top priority, critical issues to the appropriate team
Improve our documentation to help our Zeel users help themselves
Collaborating with other departments and fellow associates on projects as necessary 🎯 Requirements
2-4 years of experience in a customer service role
Exceptional verbal & written communication skills in English
Experience using a ticketing system, such as Zendesk or Kustomer
Empathy with customers and an ability to quickly size up situations and potential issues
The ability to use empathy to de-escalate difficult situations
An obsession with customer happiness - we measure CSAT and NPS
A roll-up-your sleeves mentality befitting our fast-paced startup environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Travel Claims Examiner, Customer Service Representative 🔥 3 hours ago One80 Intermediaries 1001 - 5000 🤝 B2B 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Travel Claims & Customer Service Representative at One80 Intermediaries processing claims and assisting customers. Delivering exceptional service while handling claims and inquiries in a proactive manner. 🇺🇸 United States – Remote 💵 $16 - $21 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Service Representative 🔥 3 hours ago DriveTime 1001 - 5000 🛒 Retail 🚗 Transport 💸 Finance Website LinkedIn All Job Openings Customer Service Representative responsible for educating customers about their automotive warranty via calls. Simplifying automotive warranties and managing customer conflicts effectively in a fast-paced environment. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Service Representative 🔥 3 hours ago Integrity Marketing Group LLC 5001 - 10000 💸 Finance Website LinkedIn All Job Openings Customer Service Representative providing support to clients at Trusted Senior Specialists. Assist with inquiries, submitting claims, and resolving issues in a timely manner. 🇺🇸 United States – Remote 💵 $15 - $16 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇪🇸 Spanish Required Bilingual Spanish Inbound Customer Service Agent 🔥 4 hours ago GE Appliances, Recreational Living 11 - 50 👥 B2C 🛒 Retail Website LinkedIn All Job Openings Bilingual Remote Consumer Advocate resolving customer service issues at ASI/GE Appliances in English and Spanish. Advocating for customer resolutions through multiple internal departments for a quality service experience. 🇺🇸 United States – Remote 💵 $17 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Product Support Specialist 🔥 5 hours ago Element451 51 - 200 📚 Education 🤖 Artificial Intelligence ☁️ SaaS Website LinkedIn All Job Openings Product Support Specialist engaging in technical troubleshooting and customer interaction across AI-powered platforms. Managing a high volume of support tickets with a focus on continuous improvement. 🇺🇸 United States – Remote 💰 $3.5M Series B on 2022-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

customer supportcommunication skillsempathyde-escalationproblem-solvingcollaborationcustomer happinessadaptabilitytime managementattention to detail