Senior Agency Data Analyst

Zebra Strategies

. Conduct exploratory data analysis to uncover trends, patterns, and opportunities related to agent performance, customer interactions, and sales outcomes.

Posted 3/27/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Conduct exploratory data analysis to uncover trends, patterns, and opportunities related to agent performance, customer interactions, and sales outcomes.
Partner with agency leaders, enablement teams, and engineers to define data requirements that support improvements in agent workflows and customer experience.
Work closely with agency teams to design, run, and analyze experiments, ensuring methodological rigor and actionable results.
Deliver optimization insights for ongoing initiatives through ad-hoc analysis and intuitive performance dashboards.
Monitor key agency metrics, KPIs, and customer behavior trends to proactively identify opportunities for operational improvement.
Effectively communicate findings to both technical and non-technical teams, translating complex data into understandable and actionable stories.

Requirements

What you’ll need

5+ years of professional (or comparable) analyst experience
Intermediate to advanced SQL experience, with Python knowledge being a plus
Experience with BI platforms (e.g. Looker, Tableau, Hex)
Strong analytical skills and a passion for problem-solving, with a history of delivering data-driven solutions
Familiarity with agency analytics and experimentation methodologies
Knowledge of the insurance industry, including familiarity with insurance products and related data analysis is a plus

Benefits

Comp & perks

Competitive Compensation & Stock Option Offering
Health, Dental, Vision & Disability Coverages
HSA offering + employer contribution
401k plan + employer match
Unlimited PTO (paid time off)+ the flexibility to enjoy it
Paid Parental Leave Program
Wellness perk ($100/month)
Pet Adoption Reimbursement ($300/year)
Learning & Development Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythondata analysisexploratory data analysisKPI monitoringad-hoc analysisperformance dashboardsexperimentation methodologiesdata-driven solutions

Soft Skills

analytical skillsproblem-solvingcommunicationcollaborationmethodological rigor