Zebra Strategies

Senior Data Analyst

Zebra Strategies

full-time

Posted on:

Location Type: Hybrid

Location: AustinTexasUnited States

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About the role

  • Conduct exploratory data analysis to uncover trends, patterns, and opportunities related to agent performance, customer interactions, and sales outcomes.
  • Partner with agency leaders, enablement teams, and engineers to define data requirements that support improvements in agent workflows and customer experience.
  • Work closely with agency teams to design, run, and analyze experiments, ensuring methodological rigor and actionable results.
  • Deliver optimization insights for ongoing initiatives through ad-hoc analysis and intuitive performance dashboards.
  • Monitor key agency metrics, KPIs, and customer behavior trends to proactively identify opportunities for operational improvement.
  • Effectively communicate findings to both technical and non-technical teams, translating complex data into understandable and actionable stories.

Requirements

  • 5+ years of professional (or comparable) analyst experience
  • Intermediate to advanced SQL experience, with Python knowledge being a plus
  • Experience with BI platforms (e.g. Looker, Tableau, Hex)
  • Strong analytical skills and a passion for problem-solving, with a history of delivering data-driven solutions
  • Familiarity with agency analytics and experimentation methodologies
  • Knowledge of the insurance industry, including familiarity with insurance products and related data analysis is a plus
Benefits
  • Competitive Compensation & Stock Option Offering
  • Health, Dental, Vision & Disability Coverages
  • HSA offering + employer contribution
  • 401k plan + employer match
  • Unlimited PTO (paid time off)+ the flexibility to enjoy it
  • Paid Parental Leave Program
  • Wellness perk ($100/month)
  • Pet Adoption Reimbursement ($300/year)
  • Learning & Development Opportunities
  • Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLPythondata analysisexploratory data analysisKPI monitoringad-hoc analysisperformance dashboardsexperimentation methodologiesdata-driven solutionsanalytical skills
Soft Skills
problem-solvingcommunicationcollaborationmethodological rigortranslating complex dataactionable insightsorganizational skillsinterpersonal skillscritical thinkingadaptability