Business Development Representative
zcaler
full-time
Posted on:
Location Type: Hybrid
Location: Guatemala • 🇬🇹 Guatemala
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Execute multi-channel outreach campaigns (calls, email, social, etc.) to articulate Halo’s unique value proposition
- Engage prospects in consultative conversations to understand their pain points and marketing goals
- Address objections, educate on industry best practices, and position Halo as the solution
- Identify opportunities to upsell and cross-sell Halo’s advanced features
- Track all outreach activities, prospect responses, and onboarding progress using call tracking and CRM tools
- Maintain a healthy sales pipeline and move prospects toward conversion
- Refine sales messaging and optimize outreach strategies
- Research and identify relevant SMBs with a focus on food & beverage, local services, and retail
- Guide new clients through the onboarding process and set expectations
- Provide feedback to improve outreach processes and platform features
Requirements
- Excellent written and spoken English and Spanish
- Proven experience in contact center, outreach, lead generation, or sales development, preferably with SMBs in the US market
- Ability to work independently and deliver results against clearly set conversion and onboarding targets
- Highly organized, detail-oriented, and comfortable managing large datasets and multiple outreach channels
- Proficient with advanced tools for call tracking, CRM, and data enrichment
- Strong communication skills and a persuasive, consultative approach.
- Experience in digital marketing, influencer marketing, or SaaS platform onboarding (preferred)
- Familiarity with the SMB landscape in the US market (preferred)
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
lead generationsales developmentdigital marketinginfluencer marketingdata enrichmentconsultative sellingCRMcall trackingonboarding
Soft skills
communicationorganizationdetail-orientedindependent workpersuasiveness