ZBeta, Inc.

Customer Support

• As a BIM & Mapping Support Specialist, you will be responsible for supporting our security systems infrastructure by ensuring accurate and standards-compliant documentation and integration.
• This role is essential in maintaining the quality, accuracy, and usability of security record drawings, CAD content, and LenelS2 map integrations.
• You are a resourceful, knowledgeable, and self-motivated security professional who thrives in a collaborative and supportive environment.
• Other duties as assigned, including supporting basic design tasks, developing basic security floor layouts, and preparing system drawings.
• Technical Support & Collaboration: Deliver frontline (Tier 1) technical support, primarily focused on map integration and record document archiving.
• Support record document review for unintegrated projects and assist in reconciling issues found with appropriate parties.
• Work collaboratively with the BIM Lead on projects from design to closeout.

BIM and Mapping Support Specialist