Field Operations Technician II – Installation and Service

Zayo Group

Field Operations Technician performing fiber optic installation, maintenance, and service activities for Zayo, ensuring quality and efficiency in operations.

Posted 5/28/2026full-timeIndianapolis • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $30 per hourWebsite

About the role

Key responsibilities & impact

Perform installation, testing, and turn-up of fiber optic systems and related network equipment with minimal supervision
Execute installation and service work in alignment with company standards and engineering designs
Perform fiber routing, dressing, labeling, and basic splicing as required
Conduct fiber testing using tools such as power meters and OTDRs, and accurately interpret results for standard scenarios
Troubleshoot and resolve routine network and installation issues, escalating complex problems as needed
Read and interpret engineering drawings, schematics, and work orders
Ensure all installations meet quality standards, including proper documentation, photos, and test results
Maintain accurate records of work performed in applicable systems
Support inventory control, including tracking and handling of materials and serialized equipment
Adhere to all safety requirements and promote safe work practices on-site
Assist in training and guiding Technician I team members
Collaborate with cross-functional teams (engineering, logistics, NCC, etc.) to ensure successful job completion

Requirements

What you’ll need

High school diploma or equivalent, required
2–4+ years of experience in fiber optic installation, maintenance, or related technical field
Technical training or certification in telecommunications, electronics, or related field, preferred
Work in varied environments (indoor, outdoor, heights, confined spaces)
Ability to lift up to 75 lbs and meet physical job requirements
Experience with installing, testing or turning up a variety of telecommunications equipment including SONET, TDM, DWDM, IP or Ethernet based equipment required
Familiarity with Optical Power Meter Digital Multi-meter Fiber Identifier Fiber Scope
Read and interpret documents such as OSHA/Company safety rules, MSDS, MOP's, CLR/DLR, process and procedure documents as well as vendor documentation

Benefits

Comp & perks

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fiber optic installationfiber routingfiber splicingfiber testingtroubleshootingreading engineering drawingsdocument interpretationinventory controltelecommunications equipment installationtechnical training

Soft Skills

minimal supervisioncollaborationguiding team membersadhering to safety requirementspromoting safe work practices

Certifications

technical training in telecommunicationstechnical certification in electronics