Product Management Specialist

Zayo Group

Product Management Specialist focusing on Metro Dark Fiber portfolio at Zayo. Collaborating across teams for market-driven product development and customer-centric solutions.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $70,300 - $108,200 per yearWebsite

Tech Stack

Tools & technologies

GoSFDC

About the role

Key responsibilities & impact

Support the commercial success of the Metro Dark Fiber portfolio through contributions to pricing, packaging, promotion, and customer targeting strategies
Develop and maintain pricing models, analyze market trends, and evaluate competitive positioning to inform pricing and investment decisions
Partner with Sales and Go-to-Market teams to enable effective selling, including development of sales tools, product collateral, and customer-facing materials
Help define target customer segments, use cases, and value propositions to improve market penetration and win rates
Collaborate with Marketing to support product positioning, messaging, and promotional initiatives
Translate market, customer, and business requirements into clear product requirements, user stories, and prioritized backlog items
Work cross-functionally with Engineering and Operations to deliver enhancements that support commercial objectives and customer needs
Evaluate and improve product-related processes, systems, and workflows across the customer lifecycle (e.g., quoting, ordering, delivery, support)
Identify gaps and inefficiencies in product operations and partner with internal teams to implement scalable improvements
Support training and enablement for internal teams (e.g., Sales, Operations) to ensure consistent understanding and effective delivery of product offerings
Define and track key metrics across product performance and customer experience, using data to drive continuous improvement
Build strong relationships across Product, Sales, Marketing, and Operations to ensure alignment and effective execution

Requirements

What you’ll need

Bachelor’s degree in Business, Engineering, Economics, or a related field (or equivalent experience)
Minimum of two (2) years of experience in product management, product marketing, pricing, business operations, or a similar role
Strong analytical skills, with experience in pricing, financial modeling, market analysis, or performance measurement
Experience supporting go-to-market activities, including sales enablement, customer segmentation, or product positioning
Familiarity with process improvement, operational workflows, or systems that support the product lifecycle (e.g., quoting, ordering, CRM)
Ability to use data to identify issues, measure performance, and drive process or product improvements
Comfortable working in a cross-functional environment and influencing stakeholders without direct authority
Familiarity with Agile methodologies and tools (e.g., Jira, Aha!, or similar) is a plus
Experience in telecommunications, networking, infrastructure, or B2B services preferred
Experience with tools such as Salesforce (SFDC), CRM platforms, or analytics tools is a plus
MBA or relevant certifications (e.g., Product, Agile, Process Improvement) are a plus

Benefits

Comp & perks

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

pricing modelsfinancial modelingmarket analysisperformance measurementsales enablementcustomer segmentationprocess improvementoperational workflowsAgile methodologiesdata analysis

Soft Skills

analytical skillscross-functional collaborationinfluencing stakeholdersrelationship buildingcommunication skillsproblem-solvingcustomer-focusedstrategic thinkingteamworktraining and enablement

Certifications

MBAProduct certificationAgile certificationProcess Improvement certification