Senior Solution Engineer

Zayo Group

Senior Solutions Engineer at Zayo consulting customers on technology solutions and developing telecommunications strategies. Collaborating with sales and customer success teams to deliver optimal solutions.

Posted 4/16/2026full-timeRemote • California, Texas, Virginia, Washington • 🇺🇸 United StatesSenior💰 $92,000 - $122,700 per yearWebsite

Tech Stack

Tools & technologies

ReactSwitching

About the role

Key responsibilities & impact

Keep abreast of the competitive landscape and emerging technologies in order to best position Zayo in the marketplace.
Provide guidance and counsel in customer meetings throughout the sales cycle from discovery through close.
Develop strong relationships with customer’s technical influencers and recommenders to be able to effectively resolve all technical objections and drive opportunities to closure.
Build and communicate the customer-specific value proposition with client executives and key partners, articulating Zayo’s contribution to achieving each customer’s desired business outcomes.
Write proposals and support the contracting process by ensuring that all technical and compliance needs are satisfied.
Analyze customer requirements to understand how Zayo products and services can be applied to meet their needs and solve their problems.
Design the right solution options, optimizing the mix of capabilities, resiliency and cost to meet the customer’s needs, applying your expertise of local to global services.
Employ your exceptional cross-functional leadership skills to manage design teams that include members of multiple departments and project manage complex and iterative designs to completion.
Ensure the feasibility of the proposed solution with the operations and product teams.
Document and diagram solutions to clearly outline all technical components.
Participate in the creation and delivery of compelling face-to-face sales presentations that demonstrate technical knowledge of designed solutions and the Zayo products used in the design.
Peer leadership in addition to structured mentorship opportunities within the SE/SA org.
Serve as a subject matter expert in one or more technologies and services.
Educate and advise customers on key technology and industry trends.
Actively participate in bidirectional knowledge sharing with your Zayo and Zayo’s business partner peers.
Help develop the product and technical acumen of your sales counterparts.
Invest in yourself through continuing education, both formal and informal.

Requirements

What you’ll need

Bachelor’s degree in computer science, engineering, or related field; or equivalent business or military experience.
Minimum of five (5) years of experience in technical sales engineering / support role(s) within the telecommunications industry.
Industry certification in two or more specialized technologies.
Excellent communication skills - written, verbal, listening, reasoning and objection handling.
Proficient knowledge and use of common business applications including the Microsoft suite.
Ability to work autonomously and effectively on multiple projects and collaborate effectively with team members from multiple disciplines.
Ability to handle ambiguity, and anticipate and quickly react to changes in a fast-paced environment.
Experience developing and delivering technical training programs.
Expert-level technical skills in networking including optical, routing, switching, software-defined networks, network security, IP voice and unified communications.
Understanding of business continuity and disaster recovery concepts and experience in designing for a variety resiliency requirements.
Knowledge of application and data architectures, including public, private and hybrid clouds and edge performance and security demands.
Ability to create technical designs and diagrams of customer solutions and articulate the design concepts to technical and business audiences.
A results-oriented mindset.

Benefits

Comp & perks

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical sales engineeringnetworkingopticalroutingswitchingsoftware-defined networksnetwork securityIP voiceunified communicationsapplication and data architectures

Soft Skills

communication skillsobjection handlingcross-functional leadershipcollaborationautonomyadaptabilityproject managementmentorshipproblem-solvingresults-oriented mindset

Certifications

industry certification in specialized technologies