OSP Service Assurance Project Manager

Zayo Group

OSP Service Assurance Project Manager managing fiber optics and OSP projects for telecommunications infrastructure. Overseeing project planning, execution, and communication with stakeholders.

Posted 4/14/2026full-timeRemote • Oklahoma • 🇺🇸 United StatesMid-LevelSenior💰 $771,000 - $1,186,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and manage the planning and execution of outside plant break/fix from inception to completion.
Develop detailed project plans, schedules, and budgets for projects as required.
Coordinate with internal teams (engineering, construction, design) and external stakeholders (clients, vendors, contractors) to ensure SLA objectives are met.
Oversee OSP activities, including fiber placement, splicing coordination, make-ready support, restoration, and maintenance.
Ensure work aligns with construction prints, permits, and engineering specifications.
Oversee project budgets, ensuring costs are controlled, and projects are delivered on time and within scope.
Establish, monitor, and manage Key Performance Indicators (KPIs) of deliverables and supporting workflows in order to measure operational performance, as well as identify and assess areas of opportunity for improved process efficiencies and performance.
Allocate resources effectively to meet project requirements, including manpower, equipment, and materials.
Timely update of budget requests, purchase orders, project close outs.
Identify potential project risks and develop mitigation strategies to avoid delays or budget overruns.
Resolve any issues that arise during the course of the project, including procurement delays, resource shortages, or technical challenges.
Maintain clear and continuous communication with all stakeholders, including clients, senior management, project teams, and vendors.

Requirements

What you’ll need

Must have working knowledge of structured cabling and routing.
Must be familiar with email, MS Excel, Word, Google Earth.
Proven experience managing large-scale OSP projects, including fiber optic and cable installations.
Ability to manage budgets, timelines, and resources effectively.
Must be able to read and understand construction documents.
Excellent communication and interpersonal skills, with the ability to work with a wide range of stakeholders.
Strong problem-solving skills and the ability to adapt to changing project conditions.
Knowledge of safety regulations, quality control, and construction standards in OSP projects.
Ability to pass MVR check and drive company vehicle in accordance with Fleet Policy.

Benefits

Comp & perks

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

structured cablingroutingfiber optic installationscable installationsbudget managementtimeline managementresource managementconstruction document interpretationsafety regulationsquality control

Soft Skills

communication skillsinterpersonal skillsproblem-solving skillsadaptabilitystakeholder management

Certifications

MVR check