Zaviant Consulting

Director

• Provide executive oversight across all consulting engagements to ensure successful delivery, client satisfaction, and commercial performance.
• Own delivery governance across the consulting portfolio, ensuring consistency in methodology, reporting, quality standards, and execution.
• Monitor engagement health, resource allocation, utilization, budgets, timelines, risks, and dependencies across multiple concurrent projects.
• Partner with Senior Managers, Engagement Leaders, Project Managers, and Consultants to proactively identify and resolve delivery challenges.
• Establish and maintain delivery metrics, KPIs, and reporting mechanisms that provide visibility into project performance and team effectiveness.
• Drive accountability for project execution, ensuring deliverables consistently meet client expectations and contractual commitments.
• Act as the primary escalation point for delivery-related issues, risks, and client concerns.
• Ensure effective coordination between Consulting Services, Technology Implementation Services, PMO, and client stakeholders.
• Oversee capacity planning and resource forecasting to ensure the right skills are aligned to client demand.
• Continuously improve delivery frameworks, methodologies, and operational processes to support scalability and consistency.
• Establish quality assurance standards across all consulting deliverables.
• Implement repeatable delivery processes that improve efficiency while maintaining flexibility for client-specific requirements.
• Drive utilization, forecasting, margin management, and operational performance across the consulting practice.
• Collaborate with the PMO to strengthen project governance, reporting, risk management, and resource planning.
• Review delivery performance metrics and identify opportunities for continuous improvement.
• Support the development and adoption of standard templates, methodologies, playbooks, and engagement frameworks.
• Ensure consulting teams have the tools, processes, and support required to deliver consistently excellent client outcomes.
• Maintain visibility of delivery risks and implement mitigation strategies where necessary.
• Lead, mentor, and develop a team of Senior Managers, Engagement Leaders, Senior Consultants, Consultants, and technical specialists.
• Foster a collegiate, collaborative culture that encourages innovation, accountability, continuous learning, and professional growth.
• Create an environment where team members feel supported, empowered, and connected within a remote-first workplace.
• Drive workforce planning, succession planning, recruitment, onboarding, and retention initiatives.
• Establish clear performance expectations and support career development through coaching, mentoring, and regular feedback.
• Champion Zaviant's values and ensure they are embedded throughout the consulting organization.
• Promote knowledge sharing and collaboration across Privacy, Security, GRC, Third-Party Risk, and Technology Implementation teams.
• Recognize and develop future leaders within the business.
• Support proposal development and solution design activities for strategic opportunities.
• Provide delivery expertise during sales and scoping discussions to ensure engagements are structured for success.
• Support client retention and growth through exceptional delivery and trusted advisor relationships.
• Partner with leadership to identify opportunities to enhance service offerings and improve delivery capabilities.
• Maintain strong relationships with key client stakeholders and technology partners.

Director of Consulting Services

Consultant

• Partner with clients to assess, design, and enhance privacy programs aligned with regulatory and industry requirements.
• Interpret and advise on European data protection and privacy laws, including the GDPR, ePrivacy requirements, and applicable EU regulatory obligations.
• Conduct privacy assessments, risk evaluations, and audits to identify gaps and create remediation strategies.
• Lead the implementation and configuration of privacy management tools (e.g., OneTrust, TrustArc) for data mapping, DPIAs, cookie consent, subject rights, privacy notices, and more.
• Collaborate cross-functionally with legal, compliance, IT, and business stakeholders to operationalize privacy programs.
• Provide hands-on support during technology implementations and recommend privacy-enhancing technologies where applicable.
• Contribute to internal knowledge-sharing, service offering development, and mentoring junior team members.
• Support multiple concurrent projects in a fast-paced, results-driven consulting environment.
• Engage in thought leadership, including developing reports and presentations that communicate findings, strategies, and roadmaps.

Director of Consulting Services

Senior Privacy Consultant