Zappi

Business Analyst, GTM Operations

Zappi

full-time

Posted on:

Location Type: Hybrid

Location: BostonMassachusettsUnited States

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Salary

💰 $80,000 - $90,000 per year

Tech Stack

About the role

  • Analyze GTM performance to identify trends, risks, and opportunities
  • Translate data findings into clear, actionable insights for leadership
  • Support forecasting, pipeline reviews, and performance reporting with timely analysis
  • Contribute to business reviews and presentations with data-backed insights
  • Maintain data accuracy and consistency across Salesforce, Tableau, and spreadsheet-based reports
  • Audit and clean data to ensure reliability for reporting and decision-making
  • Build and update dashboards to track sales performance, pipeline health, and revenue metrics
  • Partner with cross-functional teams to define data standards and ensure alignment
  • Collaborate with Sales, Marketing, and Customer Success to streamline reporting processes
  • Help optimize GTM workflows and documentation for scalability
  • Support continuous improvement of dashboards and analytics tools

Requirements

  • 1-3 years of experience in analytics (Business analysis, Financial analysis, or Revenue operations)
  • Strong skills in data and spreadsheet manipulation, navigating CRM and BI tools, and confidence using XLOOKUPs and pivot tables.
  • Familiarity with SQL, Salesforce & Tableau, along with data uploads and exports across systems.
  • Prior exposure to consulting, sales ops, rev ops, or marketing ops is helpful
  • Detail-oriented with a focus on data integrity and consistency
  • Analytical thinker who can connect data insights to business outcomes
  • Effective communicator, comfortable collaborating with technical and non-technical teams
  • Curious, proactive, and eager to learn in a fast-paced environment
Benefits
  • Generous PTO allowance – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
  • One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
  • Flexible working arrangements, including remote (unless otherwise specified)
  • Thoughtfully designed offices to support both individual work and collaboration without interrupting others
  • Wellbeing benefits and access to trained therapists / counsellors
  • Company paid Life, AD&D, Short term & Long term disability
  • Access to Zappi's Health, Dental and Vision Insurance Plan
  • Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
  • Tailored personal development through training allowances, coaching, mentorship and career frameworks
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisdata manipulationfinancial analysisbusiness analysisrevenue operationsSQLXLOOKUPpivot tablesdata accuracydata cleaning
Soft Skills
analytical thinkingeffective communicationdetail-orientedcollaborationcuriosityproactivityadaptabilityfocus on data integrityproblem-solvingteamwork