Zappi

Business Development Representative – Existing Accounts

Zappi

full-time

Posted on:

Location Type: Remote

Location: Remote • Massachusetts • 🇺🇸 United States

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Salary

💰 $65,000 per year

Job Level

JuniorMid-Level

About the role

  • Partner with Account Managers and Customer Success to map org structures, uncover whitespace opportunities, and qualify leads—booking meetings that open doors to deeper partnerships.
  • Own account research to uncover new use cases and business units within our existing customer base.
  • Build and run personalized, multi-channel outreach (email, phone, LinkedIn) aligned to Zappi’s voice and value, in coordination with Account Management and Customer Success
  • Use sales intelligence tools like 6Sense, UserGems, Vendelux, and Sales Navigator to identify contacts and act on buying signals like job changes, product launches, or shifting priorities.
  • Collaborate with your Marketing team to share feedback from the field, influence campaign direction, and help craft content that resonates with the people you’re speaking to every day.
  • Travel to key industry events throughout the year to connect with customers face-to-face, deepen relationships, and spot new growth opportunities in person.
  • Consistently hit or exceed KPIs around activity, meetings booked, and pipeline contribution.
  • Stay sharp on product usage trends, industry shifts, and competitor moves to keep your outreach relevant and effective.

Requirements

  • 2+ years in BDR, Inside Sales, or a similar role, ideally in B2B or enterprise. Bonus if you’ve worked in account expansion or land-and-expand models.
  • You’ve built and executed campaigns that break through with senior decision-makers and turn into meetings.
  • You know how to navigate complex accounts, uncover growth opportunities, and connect across teams.
  • Whether it’s a cold call, email, or InMail—you’re clear, confident, and always focused on value.
  • You work well with Account Management, Sales, Marketing, and Customer Success and know that great results are a team sport.
  • You’re adaptable, open to feedback, and always looking for ways to improve. You bring ideas, ask questions, and raise your hand when you see a better way.
  • You’re comfortable with HubSpot, 6Sense, Sales Navigator, Salesforce, and UserGems—or eager to learn quickly.
  • You love hitting goals and thrive in a performance-focused environment.
Benefits
  • Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
  • One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
  • Flexible working arrangements, including remote (unless otherwise specified)
  • Thoughtfully designed offices to support both individual work and collaboration without interrupting others
  • Support setting up your home office, if appropriate
  • Wellbeing benefits and access to trained therapists / counsellors
  • Company paid Life, AD&D, Short term & Long term disability
  • Immediate access to Zappi's Health, Dental and Vision Insurance Plan
  • Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
  • Tailored personal development through training allowances, coaching, mentorship and career frameworks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account researchcampaign executionlead qualificationmulti-channel outreachKPI achievementsales intelligence
Soft skills
communicationcollaborationadaptabilityproblem-solvingteamworkconfidencefeedback receptiveness