Automation Strategist – Customer Success
Zapier
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $119,000 - $237,500 per year
About the role
- Help customers shape their automation strategy
- Identify and deploy high-value use cases
- Guide customers toward meaningful AI-enabled transformation
- Build relationships that uncover goals, challenges, and priorities
- Advise on automation governance and best practices
Requirements
- 5+ years in SaaS (customer success, consulting, solutions, enterprise product or similar process and system strategy roles)
- Strategic, customer-centric problem solver
- Ability to connect business goals to product solutions
- Strong communication skills
- Experience with automation and AI technologies
Benefits
- Offers Commission 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
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Hard Skills & Tools
automationAI technologiesSaaS
Soft Skills
customer-centric problem solvingstrong communicationrelationship buildingstrategic thinking