Zapier

Renewals Manager

Zapier

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $158,300 - $237,500 per year

Job Level

Mid-LevelSenior

About the role

  • Lead standard renewals for our upmarket segment
  • Execute timely renewals by owning the process
  • Protect logo retention and ARR outcomes in every renewal
  • Collaborate closely with RevOps, Billing, Legal, and Sales
  • Maintain accurate renewal forecasts in Gong and HubSpot
  • Continuously refine renewal processes

Requirements

  • 3–5+ years in renewals, deal desk, account management, or sales roles in SaaS
  • Comfortable building in a "Series A inside a later-stage company"
  • Thrives in CRM tools (HubSpot, Gong)
  • Customer-centric negotiator
  • Cross-functional partner with Customer Success, Sales, RevOps, Billing, and Legal
Benefits
  • Offers Equity
  • Offers Bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
renewalsaccount managementsalesnegotiation
Soft skills
customer-centriccollaborationcross-functional partnership