Zanders

Junior IT Support Engineer

Zanders

full-time

Posted on:

Location Type: Hybrid

Location: Zagreb • Croatia

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Job Level

Junior

About the role

  • You are the first IT contact for your colleagues.
  • You identify problems related to logging in, non-functioning programs, performance issues, etc.
  • You prepare and deliver new laptops and phones to new employees.
  • You create and set up standard Teams and SharePoint sites.
  • You are responsible for the administrative processing and/or registration of IT processes, specifically about continuity and security.
  • You provide support in the implementation of new IT projects.

Requirements

  • You have at least 1 year of relevant work experience in a similar position.
  • Formal education or diploma preferably from an ICT education.
  • Strong affinity with Microsoft Windows, Microsoft 365, Microsoft Entra ID and connected SaaS applications.
  • Experience with managing Apple hard- and software in a Microsoft enterprise setting is a big plus.
  • A pro-active, eager to learn, service-oriented attitude where you think in terms of possibilities.
  • Furthermore, you love solving problems and pay attention to detail.
  • Excellent command of English, both verbally and in writing.
  • Currently residing in Croatia, preferably Zagreb, with the legal right to work.
Benefits
  • Hybrid work setup: Enjoy flexibility with a balanced in-office and remote working model.
  • Home office support: Receive an allowance to set up your home office ergonomically, plus an internet allowance.
  • Transportation support: A public transport card for easy commuting.
  • Zanders Bonus Scheme: Be part of our success with an attractive bonus structure.
  • Wellness and time off: Secure your future with a pension plan, 25 paid holidays, and a supportive work-life balance.
  • Top-notch tools: We provide a high-performance laptop and iPhone.
  • Engaging culture: Join an inclusive, collaborative team that celebrates diversity.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft WindowsMicrosoft 365Microsoft Entra IDSaaS applicationsApple hardwareApple softwareIT process registrationIT project implementationproblem-solvingattention to detail
Soft Skills
service-orientedpro-activeeager to learncommunicationproblem-solving
Certifications
ICT diploma